This is a collection of articles related to the topic of debt collection strategy. These articles cover a host of useful categories and will provide you with valuable information and insights to develop and enhance a robust accounts receivable management and collection program.
Our well-researched content is written by senior members of our leadership team. They are all seasoned veterans in the field of accounts receivable management, both first and third party.
Amongst the broad categories of content we cover here are:
As well as new releases and updates to our various platforms and editions.
We publish new valuable content roughly once a week. That means no endless self-serving advertorials here. Just valuable information to help you craft your strategy.
In addition, we also publish a series of white-papers on Omni-channel debt collection and Deployment strategy. Furthermore, we’ve created some very detailed and in-depth Customer success stories. Each story shows you a roadmap of how our clients achieve big results.
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August 29, 2023
BURLINGTON, Mass. (August 28, 2023) – Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery...
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January 5, 2022
Will Zombies Scare the Fed Out of Raising Interest Rates? A recent article in Bloomberg, headlined “Massive U.S. Debts Could...
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December 7, 2021
“The Window to Lift the Debt Limit is Narrowing.” The New York Times carries that headline on a story that...
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November 5, 2021
“Credit Card Debt Is Bad for More Than Just Your Finances.” That’s the headline from a recent New York Times...
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October 6, 2021
Never Mind the Nation’s Credit Rating? I think everyone in our industry winced when S&P downgraded the U.S. credit rating...
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September 14, 2021
“The Delta Variant Will Slow but Not Derail the Ongoing Economic Recovery.” That’s the optimistic, and I hope, accurate headline...
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August 4, 2021
Pandemic’s “Credit Card Debt Paydown Miracle” May be Ending. That’s the news from a recent CNBC report noting that while...
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July 20, 2021
A successful business capitalizes on opportunities while minimizing risk. We in Information Security, Risk Management and Compliance know that our...
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July 6, 2021
Astonishing: GDP Predicted to be 7.4% This Year… But Won’t Last For Long. Nearly spilled my coffee when I saw...
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June 23, 2021
At Katabat we take extreme pride in the comprehensive and robust security with which we protect our operational infrastructure and,...
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June 4, 2021
Which Way Inflation? For this month’s Roundup, I’m focusing on the economy. The reason for this is that whenever the...
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May 25, 2021
I’m old enough to remember how surprised I was when I first started seeing articles about people using their cell...
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May 3, 2021
“Is the U.S. Student Loan Program Facing a $500 Billion Hole? One Banker Thinks So.” That’s the headline from a...
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April 23, 2021
Ok, now what? The world was coming to an end For those of us in the collections and ARM industries,...
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April 16, 2021
Multichannel … Omnichannel … it’s time to brush up on some of these marketing terms we’ve been hearing for years—and to an extent may already have in place.
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April 7, 2021
Katabat 9.2 Release Provides Significant New Product Enhancements Wilmington, DE – April 7, 2021 This week Katabat released version 9.2 of the Katabat...
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March 30, 2021
“Payment deferrals were a lifeline for millions during Covid. What happens when those end?” That’s the headline from a recent...
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March 23, 2021
Enhancing Support to Clients with “White-Glove” Implementation Services Chadds Ford PA, March 2021 – Katabat, a leading global provider of...
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March 9, 2021
The collections industry has faced two transformative challenges in the past 12 months; coping with the Covid crisis and now leaning into implementation of CFPB Reg F.
Combine those two drivers with an already underway technology transformation of debt collection and it seems clear that this is a highly consequential era for the structure of the industry.
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February 26, 2021
Wilmington, DE — February 25, 2021 — Katabat, a leading global supplier of debt management software solutions, announced that Matt Hofstra has joined...
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February 5, 2021
Tech Veteran Paul Quinn Joins Katabat as New CFO Wilmington, DE — February 4, 2021 — Katabat, a leading global...
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January 5, 2021
January 5, 2021, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies,...
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November 12, 2020
There are countless reasons to go digital in collections in 2020. Many of those reasons have to do with the...
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October 21, 2020
As citizens of the world, we know that 2020 will ultimately go down in history as a year of great significance. At Katabat, a business operating in the US, Europe, and Australia, we have been creating our own amazing story of change and transformation in the midst of these unprecedented times.
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August 21, 2020
Challenges The client needed a short-term strategy to provide assistance to mortgage customers who were originally approved for a deferral...
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August 5, 2020
August 5, 2020, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies,...
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March 23, 2020
As we feel the effects of Covid-19 on our communities, our goal is to ensure business continuity for our clients. ...
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March 16, 2020
Katabat’s Liz Schuerman gives some sage, yet practical advice on how lenders and debt collectors can benefit from a strategic...
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January 24, 2020
January 23, 2020 (Sacramento, CA) – Katabat, a leading cloud-based debt-collection software provider, will serve as a Gold Sponsor of this...
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January 17, 2020
With a new decade commencing, there is no shortage of retrospectives. I believe 2019 will be remembered as a critical...
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December 27, 2019
This week we released version 9.0 of the Katabat platform. This significant software update includes enhanced security features, additional payment...
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December 16, 2019
WILMINGTON, Del., Dec. 16, 2019 — Katabat, a leading global supplier of debt management software solutions, has delivered a significant...
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December 9, 2019
In November, Kyle Christensen and I had a lot of fun leading two TECHtalk roundtable discussions at CollectTech 2019 where...
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December 2, 2019
WILMINGTON, Del., Dec. 3, 2019 – Katabat, a leading global supplier of debt management software solutions, today announced that SoFi,...
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November 20, 2019
WILMINGTON, Del., Nov. 12, 2019 — Katabat, a leading global supplier of debt management software solutions, has launched EasyCollect, a...
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November 20, 2019
Leading-edge collections shops are analyzing their current practices to increase collections and efficiency. They know that customers make their payments...
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August 13, 2019
Katabat is pleased to announce that it will be the title sponsor of this year’s TD MBNA Charity Golf Tournament....
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July 19, 2019
WILMINGTON, Delaware—July 8, 2019—Katabat, a leader in debt-collection solutions for lenders and debt collection agencies (DCAs), announced the signing of...
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June 27, 2019
Last week I participated in InsideARM’s First Party Summit, the only conference that focuses on the challenges specific to first...
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June 13, 2019
Companies spend a lot of time, effort, and marketing budget trying to get in the news. But there are some...
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June 12, 2019
The Consumer Financial Protection Bureau (CFPB) is currently taking public comment on its proposed rule changes that would affect the...
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May 22, 2019
Everyone has probably heard of a Net Promoter Score (NPS), the popular measure of customer loyalty. But many people who...
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May 20, 2019
Katabat is honored to be one of five local Delaware companies to be awarded with the Better Business Bureau (BBB)...
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May 13, 2019
There is no doubt that last week’s publication of proposed rules by the Consumer Financial Protection Bureau (CFPB) likely marks...
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May 8, 2019
While I was writing about the CFPB Annual Report and Mike D’Andrade was writing about the CBALive and LendIt Fintech...
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April 30, 2019
(MINNEAPOLIS, Minn., 04/30/2019) Katabat, located at112 S French St Ste 500, Wilmington, DE 19801, has become an affiliate member of...
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April 23, 2019
It’s been a busy couple of weeks in the world of finance, featuring two major conferences. April 1-3 marked the...
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April 17, 2019
Avoiding Risky Relationships by Filling in the Gaps This month the Federal Deposit Insurance Corporation (FDIC) published a financial institutions...
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April 2, 2019
In a recent whitepaper The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) have released their joint...
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March 28, 2019
Appointment reflects continued growth and success WILMINGTON, Del.—March 28, 2018—Katabat, a leading provider of debt management software for top global...
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March 21, 2019
When choosing enterprise collections software (or any enterprise software for that matter), a live demo can help you make a...
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March 7, 2019
Katabat has rolled out Katabat 8.2, with software updates that enhance the rich data exchange between our clients and our...
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February 21, 2019
Katabat was honored to be a part of this year’s Muster DC hosted by Bunker Labs! Bunker Labs is a...
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February 12, 2019
I spent several days in Las Vegas last week at the Receivables Management Association conference, which was a great place...
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February 5, 2019
Avoiding data breaches is a top priority for most companies. The threats are real, and information-security teams across the globe...
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January 30, 2019
In the past five years, the percentage of auto loans with 90-day-plus delinquent balances – a situation that typically results...
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January 24, 2019
Hiring a software developer with the expertise to add bells, whistles and work-arounds to legacy systems is great. Until your...
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January 15, 2019
Strong data security practices are essential to financial institutions’ business operations and reputations. Cybercrime is growing rapidly, averaging a reported...
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January 7, 2019
In mortgage markets, good news and bad news often go hand in hand. Big challenges for lenders are often accompanied...
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January 2, 2019
Many lenders and other organizations with substantive delinquency and recovery portfolios have chosen to outsource their debt collections efforts to...
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December 26, 2018
Many people are talking about a book that was published in May called “My Morning Routine: How Successful People Start...
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December 17, 2018
Imagine being a manual software tester. Every day you have dozens of test cases to run, assess, and report what...
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December 17, 2018
If you attended the Money 2020 conference in Las Vegas this past October, you couldn’t take 10 steps in any...
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December 11, 2018
If you own an auto dealership, you’ll likely offer a college student the used but affordable compact sedan. You’ll offer...
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December 6, 2018
Debt collections managers – whether working for a fintech or alternative lender, a collection agency, or in healthcare or utilities...
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November 26, 2018
I just returned from the 2018 Receivables Management Conference in Toronto. Overall, it was a great conference — small and...
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November 21, 2018
Before heading out to send time with family and friends for Thanksgiving 2018, we asked the Katabat leadership team what...
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November 18, 2018
Don’t believe the people who claim bank branches and call centers are a thing of the past. There’s so much...
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November 14, 2018
Cross-selling and upselling are important ways to build relationships with customers, but it needs to be individualized and done at...
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November 12, 2018
We chose the Delaware Veterans Memorial Cemetery in Bear, DE, as the site for our 4Q Katabat Service Day on...
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November 7, 2018
As 2018 approached, I heard speculation that 2018 would be the year of data. No, the year of data protection....
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October 31, 2018
We’ve written before about Katabat’s commitment to agile methodology and process-driven speed. Our way of operating enables us to deliver...
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October 25, 2018
I just spent four exhausting days at Money 20/20, where I was surrounded by 11,500+ attendees from 100 countries, 450+...
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October 23, 2018
Katabat Launches Machine Learning-Powered Debt Collections Software WILMINGTON, DE, Oct. 25, 2018 – Global software provider Katabat has released...
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October 23, 2018
We are proud to announce the release of Katabat Engage, a new machine learning-powered product that delivers automated digital collections...
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October 17, 2018
Lenders who operate across the European Union (EU) must juggle a range of regulatory requirements regarding their debt-collection strategies and...
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October 10, 2018
At the end of July, the U.S. Office of the Comptroller of the Currency (OCC) began accepting special-purpose charter applications...
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October 3, 2018
In a 2018 study of the sales operations at more than 300 companies, the CSO Insights research division of Miller...
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September 27, 2018
A recession is coming next year. A recession is coming this fall. Nobody knows exactly when a recession will happen,...
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September 20, 2018
Almost everything we do today leaves a digital trail. When we buy items online or interact with our friends on...
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September 18, 2018
Katabat will host a luncheon at Kessler Group Conference in Melbourne, Australia. The Kessler Group operates in both North America...
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September 17, 2018
Last week I travelled to Stratford-upon-Avon along with Katabat Senior Sales Executive for the EMEA region Jackie Kilner for the...
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September 11, 2018
To earn the trust of consumer lending organizations, Katabat has always put its cloud-based Customer Experience Management (CXM) software through...
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September 4, 2018
Katabat finished 22ndout of a record 7,198 teams in a Google Kaggle competition hosted by Home Credit, a global loan...
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August 29, 2018
Imagine that you have decided to propose to your amazing partner. There’s just one answer you’re hoping to hear: “Yes!”...
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August 27, 2018
Katabat’s CEO Ray Peloso was recently featured in a Thrive Global article and video interview about how machine learning can improve...
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August 21, 2018
Last year researcher Janelle Shane trained a neural network to generate and name new paint colors by inputting 7,700 examples...
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August 14, 2018
Information security is an exciting industry, and the stakes couldn’t be any higher than they are in the financial industry....
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August 9, 2018
Banks severely reduced lending during the 2008 financial crisis, but that didn’t mean people weren’t still looking for loans. Supply....
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July 31, 2018
Lately in the financial sector, there has been a lot of talk about the EU’s General Data Protection Regulation (GDPR)....
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July 26, 2018
Katabat CTO Ye Zhang has done several interviews in the past few months. A June 19th article from CIO on...
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July 24, 2018
Were you perplexed by the recent bombardment of emails concerning privacy policies? Since you’re reading this, you likely know that...
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July 17, 2018
What is vulnerability exactly, and why does it matter to lenders? The Financial Conduct Authority (FCA), conduct regulator for more...
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July 10, 2018
Katabat hosted industry experts for an interactive discussion and luncheon last Tuesday in London. There were record hot temperatures in...
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July 3, 2018
BitSight Technologies is used by the world’s largest investment banks, retailers, private equity companies, and insurers to evaluate the security...
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June 26, 2018
I recently placed an online order with a major retailer and received the wrong items. I immediately went online to...
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June 19, 2018
Client satisfaction depends on productive relationships. As a Project Manager at Katabat, I’m responsible for nurturing those relationships by ensuring...
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June 14, 2018
Katabat’s Kyle Christensen chats with Mary Shacklett of Transworld Data about the future of interactive marketing. Continuous engagement between the...
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June 13, 2018
Join us on Tuesday, 26th of June for a live event on machine learning in London, UK. Katabat’s Kyle Christensen...
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June 5, 2018
People might tell you that the most important thing you can do as an organization is to build a good...
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May 31, 2018
One of our brand pillars at Katabat is Process-Driven Speed. Ok—speed sounds good, especially to our clients. But what does...
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May 29, 2018
This post is Part 2 of 2 on our examination of auto finance trends, performance and compliance. Read Part 1...
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May 23, 2018
“Do you take bitcoin?” “How did my bitcoin wallet get hacked—I thought blockchain was secure?” “What is a blockchain, anyway?”...
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May 22, 2018
If you’re fourteen years old, you’re probably rebelling against your parents, constantly on your iPhone, and Amazon Founder Jeff Bezos...
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May 17, 2018
Leaders in the auto finance industry gathered in Texas last week at the Auto Finance Performance and Compliance Summit. Previously...
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May 15, 2018
In an increasingly mobile world, customers are more connected than ever. Nearly all consumers are highly digitally active across several...
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May 10, 2018
When your business receives a customer complaint, it is natural to feel defensive. However, keep in mind that most complaints...
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May 8, 2018
These days, artificial intelligence (AI) is such a buzzword that it is hard to promote an AI solution without sounding...
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May 2, 2018
You can’t build an innovative consumer lending company on traditional technology. That’s what 4Finance, Europe’s largest online and mobile consumer...
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May 1, 2018
Katabat is committed to compliance with the General Data Protection Regulation (GDPR), a new data protection regulation coming into effect...
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April 26, 2018
Several Katabat employees attended the LendIt Fintech Conference April 9-11. While there, Katabat CEO, Ray Peloso, sat down with other...
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April 26, 2018
This is the third of a three-part series on Comprehensive Credit Reporting in Australia. Be sure to also read Part...
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April 24, 2018
There’s a reason why Nordstrom has an excellent reputation for customer experience. The retailer has been listening to what customers...
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April 19, 2018
There is no doubt that artificial intelligence (AI) is transforming how we do business. AI holds much promise but is...
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April 17, 2018
The term “gig economy” originated in early 2009 at the height of the financial crisis. It referred to people who...
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April 12, 2018
Data is the one thing that modern banks need to succeed. That’s what Matt McAllister, CEO of Fluid PR, Inc.,...
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April 6, 2018
WILMINGTON, Delaware—April 6, 2018—Katabat announced today that for the second consecutive year, it has been listed as one of the...
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April 5, 2018
WILMINGTON, Delaware—April 5, 2018—Katabat officials announced today that company representatives will attend Lendit Fintech USA 2018, to be held April...
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April 3, 2018
The 2007/2008 financial crisis resulted in many new regulations imposed upon the banking industry. Ten years later, most of these...
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March 29, 2018
This is the second of a three-part series on Comprehensive Credit Reporting in Australia. Be sure to read Part 1 and...
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March 27, 2018
In the Old West, a cowboy depended on his horse to help control huge herds of cattle that wanted to...
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March 22, 2018
WILMINGTON, Delaware—March 22, 2018—Katabat, a leader in customer experience management for consumer lenders, announced that the company has once again...
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March 20, 2018
There are so many statistics floating around out there telling us that current customers are worth more and cost less...
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March 15, 2018
The Consumer Bankers Association’s CBA LIVE 2018 conference was fantastic! There were so many great people, enlightening presentations, and reflective...
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March 13, 2018
Katabat today announced the launch of the company’s highly anticipated Two-Way SMS product. Reaching customers via the channels they prefer...
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March 8, 2018
I recently had the opportunity to attend a webinar hosted by LivePerson and featuring Forrester discussing artificial intelligence (AI). Forrester...
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March 6, 2018
This is the last in a series examining data privacy and the international data security regulatory environment. For the first...
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March 1, 2018
This is the first of a three-part series on comprehensive credit reporting in Australia. Be sure to also read Part 2....
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February 26, 2018
This is the final post in a three-part series on AI and automation by Katabat’s CTO, Ye Zhang. For the...
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February 22, 2018
About 17% of Australians face some sort of financial hardship, and we in the lending industry could do much better...
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February 20, 2018
Flexi is a leading provider of diversified financial services in Australia and New Zealand specializing in innovative lending and leasing...
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February 15, 2018
Digital services have totally transformed banking. Customer experience management today means less free pens and lollipops, and more apps. The...
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February 13, 2018
Katabat today announced its Katabat 8.1 release, delivering customer-focused improvements to its industry-leading customer experience management solutions. Katabat serves consumer...
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February 13, 2018
We’re happy to announce the release of Katabat 8.1! This release streamlines use for strategists and associates as well as...
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February 8, 2018
This is the second in a series of three blog posts by Katabat’s Chief Information Security Officer, Arthur Haigh, examining...
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February 6, 2018
This is the second post in a three-part series by Katabat’s CTO, Ye Zhang. Be sure to read the other...
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February 1, 2018
A few days ago, the retail world was abuzz with news that Lowe’s has entered into an agreement with Apple....
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January 30, 2018
Section 72 of Australia’s National Credit Code requires lenders to provide swift but careful consideration to customers who make a...
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January 25, 2018
Since I last wrote about Accenture’s report, titled “Financial Providers: Transforming Distribution Models for the Evolving Consumer,” I’ve been thinking...
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January 23, 2018
Katabat was founded by financial and technology industry experts, so we fully understand your security and compliance needs. Safeguarding your...
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January 17, 2018
This is the first in a series of three blog posts by Katabat’s Chief Information Security Officer, Arthur Haigh, examining...
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January 16, 2018
Who doesn’t enjoy a good challenge? Katabat CTO Ye Zhang decided to give his artificial intelligence team the opportunity to...
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January 11, 2018
Adam Richardson, Executive General Manager of International Markets This is the first entry of my blog series that will focus...
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January 9, 2018
I am obsessed with automation. My friends know that I am a smart home enthusiast. I enjoy setting up every...
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December 21, 2017
Katabat is pleased to announce that Jeff Payne has joined the organization as Chief Financial Officer. “Jeff is an experienced...
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December 14, 2017
Katabat is pleased to announce that Kelly Dickerson has joined the organization to lead Product Strategy for the rapidly growing...
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December 6, 2017
In conjunction with the rebrand, Katabat has hired Wendy Staudt as Head of Marketing & Sales Enablement to lead marketing...
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December 1, 2017
A few months ago I was in a fender bender, and the interesting thing is that I was an Uber...
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November 29, 2017
Collections Marketing Center (CMC) was founded by credit-lending and technology experts to revolutionize the customer’s experience. We started in collections...
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November 28, 2017
CXM Solutions Fuel Continued Company Growth and Expansion November 28, 2017 CMC — a leader in customer experience management (CXM)...
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November 15, 2017
Early last month two seemingly unrelated events had a big impact on my thinking about the future of financial institutions....
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November 10, 2017
A new KPMG report highlights the importance of integrating and automating banking services to keep pace with the rapidly-evolving digital...
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November 5, 2017
No one expects to be in financial hardship. But if it happens, are you and your customers prepared? The Australian...
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October 31, 2017
We are excited to be participating in the at the Digital Lending & Investing Conference in NYC on November 2-3rd....
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October 25, 2017
In its annual listing of the 20 most promising customer experience management (CXM) providers, Katabat, is recognized by CIOReview Magazine...
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October 1, 2017
Katabat’s Mike D’Andrade will be speaking about best practice when handling vulnerable customers at the UK Credit & Collections Conference...
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April 6, 2017
WILMINGTON, Delaware – April 6, 2017— Katabat, a leading provider of credit customer management solutions for global lenders and creators...
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March 6, 2017
FOR IMMEDIATE RELEASE Improvements for Customer Relationship and Compliance Management New York, NY, March 6, 2017 – Katabat announced today at...
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November 17, 2016
For Immediate Release Attributes 125.2 Percent Revenue Growth to Global Expansion and Continuous Product Enhancement Wilmington, DE., November 17, 2016...
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October 18, 2016
WILMINGTON, Delaware – October 18, 2016— Katabat, a leading provider of credit customer management solutions for global lenders, today announced...
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October 6, 2016
WILMINGTON, Del, October 6, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...
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June 9, 2016
For Immediate Release WILMINGTON, DE, June 9, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for...
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May 16, 2016
6.7 Release Brings Continued Agent Efficiencies with Configurable Widgets, Customer Level Enhancements, and GUI Improvements WILMINGTON, Delaware – May 16,...
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April 26, 2016
WILMINGTON, Delaware – April 26, 2016— Katabat, a leading provider of credit customer management solutions for global lenders and creators...
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March 1, 2016
Once again, we are honoring our successful partnership with Financial Network Inc., a St. Louis-based loan origination systems provider, at...
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February 22, 2016
Mobile-Friendly Customer Experience, Customer Level Views, and Ease of Customization at the Strategist Level. WILMINGTON, Delaware – February 22, 2016—...
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December 8, 2015
FOR IMMEDIATE RELEASE: Appointment positions global software provider for next phase of growth WILMINGTON, Del. December 08, 2015 – Katabat,...
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November 6, 2015
Top 10 Violations of a Repentant Ops Guy Dear I.T. Professionals of My Past, During the first dozen years of...
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November 6, 2015
FOR IMMEDIATE RELEASE: Katabat (formerly CMC Agile) Wins Circle of Excellence Award in the Technology Category Wilmington, DE., November 6, 2015...
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October 19, 2015
WILMINGTON, DE, October 19, 2015 – Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...
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May 6, 2015
Ray Peloso to Lead Major Expansion WILMINGTON, Del., May 6, 2015— Katabat, a leading provider of credit customer management solutions for...
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April 20, 2015
Rapid Growth Leads to Major Expansion WILMINGTON, Del., Apr 20, 2015— Katabat, a leading provider of credit customer management solutions for global...
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January 28, 2015
A note from Katabat Director of Information Security, Arthur Haigh Wilmington, DE, January 28, 2015 – On Tuesday, January 27th,...
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November 14, 2014
FOR IMMEDIATE RELEASE: WILMINGTON, DE, November 14, 2014 – Katabat, the leading provider of comprehensive customer experience management solutions for...
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October 24, 2014
Advanced Telephony Capabilities and Account Assignment Headline Latest Enhancements to Industry-leading Customer Experience Management Platform WILMINGTON, Del., Oct 24 2014—...
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October 9, 2014
Top Global Lenders gather to discuss industry trends and challenges. For Immediate Release MANCHESTER, UK, 09 Oct 2014 – Katabat...
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September 5, 2014
Katabat Announces Ray Peloso Joins Executive Team Senior Industry Executive Brings Wealth of Experience, Will Head Rapidly Growing Firm’s Product...
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August 19, 2014
FOR IMMEDIATE RELEASE: Katabat Appoints Jaclyn Kilner as Senior Sales Executive, EMEA Katabat continues growth focus with expanding UK &...
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August 12, 2014
FOR IMMEDIATE RELEASE: Experienced Industry IT Executive Brings Wealth of Experience, Will Head Enterprise Architecture Group for Rapidly Growing Firm...
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June 16, 2014
I recently came upon some interesting statistics showing exactly how mobile we’ve become as a society. First, we’re now seeing...
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May 2, 2014
USPTO allowance confirms ground-breaking nature of Katabat platform and approach Wilmington, DE, May 2, 2014 – Katabat is pleased to...
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April 18, 2014
FOR IMMEDIATE RELEASE: Katabat (formerly CMC) Publishes Findings on 12th Installment of Industry Advisory Group Meeting Philadelphia, PA April 18,...
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April 8, 2014
How many collections executives have been frustrated in the past by their top management’s assessment that a further investment in...
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March 14, 2014
More and more companies today are touting “superior customer experience management” capabilities. Some are talking about new contact center software,...
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February 13, 2014
Many systems installed in today’s banks have the inherent advantage of being “sunk costs”, in that users and management alike...
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January 13, 2014
2014 already? Where did the time go? Every January, most of us are instilled with a renewed enthusiasm to make...
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January 8, 2014
8 January 2014 –Katabat today announced that CredAgility, its collections and workflow management system, has been selected to power Phillips & Cohen...
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December 10, 2013
I was given pause recently when hearing a client tell me that they were ‘throwing bodies at the problem’ of...
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November 26, 2013
FOR IMMEDIATE RELEASE: Sydney, Australia, 26 November 2013 — Katabat continues to expand the global reach of its CredAgility-based managed service, including...
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November 26, 2013
I saw it again the other day: another headline for a webinar screaming out “Understand the 5 implications for optimizing...
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November 20, 2013
I’m pondering a dilemma: one bank posts a 1300% increase in their digital collections performance over a three month period...
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October 29, 2013
FOR IMMEDIATE RELEASE: London, UK, 29 October 2013 – Katabat announces the results of its third annual European Industry Advisory...
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September 18, 2013
Survey identifies delinquency trends and opportunity for improved customer experience management for customers in arrears. Johannesburg, 18 September 2013 –...
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July 30, 2013
July 30 2013 – Katabat today announced that the annual meeting of its European Industry Advisory Group (IAG) will take...
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June 24, 2013
FOR IMMEDIATE RELEASE: Cape Town, June 24 2013 – Two pioneering companies in the payments and collections field have joined...
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