News

This is a collection of articles related to debt collection and accounts receivable management industry news. These articles focus various trends and events happening in the industry and how they may affect your strategies. These articles are designed to help keep your up to date with what happening in the field of debt collection.

Our well-researched news content is written by senior members of our leadership team.

Amongst the news items covered in this section, you’ll find

  • How machine learning can deliver the right message at the right time.
  • How augmented intelligence can improve compliance.
  • How to achieve continuous improvement through ML
  • Why machine learning is one of the hottest topics in banking

Our well-researched content is written by senior members of our leadership team. They are all seasoned veterans of the debt collection industry, both first and third party.

We publish new valuable content roughly once a week. That means no endless self-serving advertorials here. Just valuable information to help you craft your strategy.

Other topics of interest

In addition, we also publish a series of white-papers on Omni-channel debt collection and Deployment strategy. Furthermore, we’ve created some very detailed and in-depth Customer success stories. Each story shows you a roadmap of how our clients achieve big results.

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Want to stay up to date with our latest debt collection publications. Just sign up to receive our email here. In addition, you can also follow our Katabat LinkedIn page here. We respect your privacy and your inbox. We’ll only send you timely content that matters most. And you can always unsubscribe at any time.

Featured News Story

Finvi’s Katabat Solution Chosen by Harmoney to Support Multiple Loan Management Platforms

BURLINGTON, Mass. (August 28, 2023) – Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery...

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Featured News Story

Collecting in a Post-Pandemic Economy

Ok, now what? The world was coming to an end For those of us in the collections and ARM industries,...

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Katabat Powers the Future of Collections

Katabat 9.2 Release Provides Significant New Product Enhancements Wilmington, DE – April 7, 2021   This week Katabat released version 9.2 of the Katabat...

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Monthly Accounts Receivables Roundup for March 2021

“Payment deferrals were a lifeline for millions during Covid. What happens when those end?” That’s the headline from a recent...

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Katabat and Bridgeforce Announce Strategic Partnership

Enhancing Support to Clients with “White-Glove” Implementation Services Chadds Ford PA, March 2021 – Katabat, a leading global provider of...

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Matthew Hofstra named new Chief Revenue Officer at Katabat

Wilmington, DE — February 25, 2021 — Katabat, a leading global supplier of debt management software solutions, announced that Matt Hofstra has joined...

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Katabat Announces new Chief Financial Officer

Tech Veteran Paul Quinn Joins Katabat as New CFO Wilmington, DE — February 4, 2021 — Katabat, a leading global...

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Katabat Expands Product Reach by Acquiring Simplicity Collection Software

January 5, 2021, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies,...

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Featured News Story

Machine Learning Is a Game Changer for Compliance

There are countless reasons to go digital in collections in 2020. Many of those reasons have to  do with the...

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Featured News Story

Our 2020 Highlights and 2021 Outlook

As citizens of the world, we know that 2020 will ultimately go down in history as a year of great significance. At Katabat, a business operating in the US, Europe, and Australia, we have been creating our own amazing story of change and transformation in the midst of these unprecedented times.

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Featured News Story

Client Case Study: A Leading Mortgage Provider

Challenges The client needed a short-term strategy to provide assistance to mortgage customers who were originally approved for a deferral...

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Featured News Story

Katabat Attracts Growth Investment

August 5, 2020, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies,...

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Winning in the Next Era of Collections- White Paper

As we feel the effects of Covid-19 on our communities, our goal is to ensure business continuity for our clients. ...

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Featured News Story

Collect more, faster, in 2020 with and early-year strategic technology investment.

Katabat’s Liz Schuerman gives some sage, yet practical advice on how lenders and debt collectors can benefit from a strategic...

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Featured News Story

2019 Was a Turning Point. What’s Next?

With a new decade commencing, there is no shortage of retrospectives. I believe 2019 will be remembered as a critical...

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Katabat Releases Katabat 9.0

This week we released version 9.0 of the Katabat platform. This significant software update includes enhanced security features, additional payment...

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Featured News Story

Katabat Digital Self-Service Payment Portal

WILMINGTON, Del., Dec. 16, 2019 — Katabat, a leading global supplier of debt management software solutions, has delivered a significant...

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Any Way You Look At It, Debt Collection is Transforming

In November, Kyle Christensen and I had a lot of fun leading two TECHtalk roundtable discussions at CollectTech 2019 where...

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Katabat Partners with SoFi

WILMINGTON, Del., Dec. 3, 2019 – Katabat, a leading global supplier of debt management software solutions, today announced that SoFi,...

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Katabat Lauches EasyCollect Mobile Payment Portal

WILMINGTON, Del., Nov. 12, 2019 — Katabat, a leading global supplier of debt management software solutions, has launched EasyCollect, a...

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Featured News Story

How to Get to Easier Debt Collection Management, Fast

Leading-edge collections shops are analyzing their current practices to increase collections and efficiency. They know that customers make their payments...

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Featured News Story

Katabat to Be Title Sponsor of TD MBNA Charity Golf Tournament

Katabat is pleased to announce that it will be the title sponsor of this year’s TD MBNA Charity Golf Tournament....

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Featured News Story

Katabat Announces New Client: Carson Smithfield, LLC

WILMINGTON, Delaware—July 8, 2019—Katabat, a leader in debt-collection solutions for lenders and debt collection agencies (DCAs), announced the signing of...

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Katabat Awarded Better Business Bureau’s Torch Award for Ethics for Demonstrating Excellence and Integrity

Katabat is honored to be one of five local Delaware companies to be awarded with the Better Business Bureau (BBB)...

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Featured News Story

Katabat Becomes Affiliate Member of International Trade Association

(MINNEAPOLIS, Minn., 04/30/2019) Katabat, located at112 S French St Ste 500, Wilmington, DE 19801, has become an affiliate member of...

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Featured News Story

CFPB Submits Annual Report: Confirms Our Views on Debt Collection Industry and the Role of Omnichannel Capabilities

In a recent whitepaper The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) have released their joint...

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Featured News Story

Katabat Names Kelly Dickerson COO

Appointment reflects continued growth and success WILMINGTON, Del.—March 28, 2018—Katabat, a leading provider of debt management software for top global...

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Featured News Story

Katabat 8.2 Debt Collection Software Release Enhances Client Data Exchanges

Katabat has rolled out Katabat 8.2, with software updates that enhance the rich data exchange between our clients and our...

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Featured News Story

Veteran Entrepreneurs Gain Valuable Support from DC-area Business Community

Katabat was honored to be a part of this year’s Muster DC hosted by Bunker Labs! Bunker Labs is a...

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Featured News Story

My Morning Routine

Many people are talking about a book that was published in May called “My Morning Routine: How Successful People Start...

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Featured News Story

Thanksgiving 2018: What I’m Thankful For

Before heading out to send time with family and friends for Thanksgiving 2018, we asked the Katabat leadership team what...

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4Q Katabat Service Day Focuses on Delaware Veterans Memorial Cemetery

We chose the Delaware Veterans Memorial Cemetery in Bear, DE,  as the site for our 4Q Katabat Service Day on...

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Katabat Achieves CA Veracode Verified Standard Status

To earn the trust of consumer lending organizations, Katabat has always put its cloud-based Customer Experience Management (CXM) software through...

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Featured News Story

Katabat Scores in Top 1% in Google Kaggle Machine Learning Competition

Katabat finished 22ndout of a record 7,198 teams in a Google Kaggle competition hosted by Home Credit, a global loan...

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Featured News Story

Client Satisfaction: On the Front Lines with a Project Manager

Client satisfaction depends on productive relationships. As a Project Manager at Katabat, I’m responsible for nurturing those relationships by ensuring...

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4Finance Streamlines Consumer Debt Management and Customer Communications With Katabat

You can’t build an innovative consumer lending company on traditional technology. That’s what 4Finance, Europe’s largest online and mobile consumer...

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Katabat Named One of CIOReview’s 20 Most Promising Customer Experience Management Solution Providers of 2018

WILMINGTON, Delaware—April 6, 2018—Katabat announced today that for the second consecutive year, it has been listed as one of the...

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Katabat Teams With LivePerson to Deliver B2C Two-Way SMS Messaging

Katabat today announced the launch of the company’s highly anticipated Two-Way SMS product. Reaching customers via the channels they prefer...

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Katabat’s CXM Solutions Bolster Flexi’s Customer Service and Bottom Line

Flexi is a leading provider of diversified financial services in Australia and New Zealand specializing in innovative lending and leasing...

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Latest Katabat Customer Experience Management Releases Target Customer Centricity

Katabat today announced its Katabat 8.1 release, delivering customer-focused improvements to its industry-leading customer experience management solutions. Katabat serves consumer...

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New Customer Experience Management Releases Focus on Customer Centricity

We’re happy to announce the release of Katabat 8.1! This release streamlines use for strategists and associates as well as...

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Katabat Announces Hiring of Jeff Payne as Chief Financial Officer

Katabat is pleased to announce that Jeff Payne has joined the organization as Chief Financial Officer. “Jeff is an experienced...

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Katabat Today Announced the Hiring of Kelly Dickerson as Head of Product Strategy

Katabat is pleased to announce that Kelly Dickerson has joined the organization to lead Product Strategy for the rapidly growing...

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Katabat Hires Wendy Staudt as Head of Marketing & Sales Enablement

In conjunction with the rebrand, Katabat has hired Wendy Staudt as Head of Marketing & Sales Enablement to lead marketing...

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Welcome to Katabat

Collections Marketing Center (CMC) was founded by credit-lending and technology experts to revolutionize the customer’s experience. We started in collections...

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CMC Announces Name Change to Katabat™

CXM Solutions Fuel Continued Company Growth and Expansion November 28, 2017 CMC — a leader in customer experience management (CXM)...

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Future Watch: Three Digital Banking Trends

A new KPMG report highlights the importance of integrating and automating banking services to keep pace with the rapidly-evolving digital...

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Katabat to Demo New Two-Way SMS Product at Digital Lending & Investing Conference

We are excited to be participating in the at the Digital Lending & Investing Conference in NYC on November 2-3rd....

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Featured News Story

Katabat (formerly CMC) Featured in CIOReview’s 20 Most Promising Customer Experience Management Solution Providers of 2017

In its annual listing of the 20 most promising customer experience management (CXM) providers, Katabat, is recognized by CIOReview Magazine...

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Katabat (formerly CMC) Ranked Number 484 Fastest Growing Company in North America on Deloitte’s 2016 Technology Fast 500™

For Immediate Release Attributes 125.2 Percent Revenue Growth to Global Expansion and Continuous Product Enhancement Wilmington, DE., November 17, 2016...

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Featured News Story

Katabat (formerly CMC) Announces Release of CredAgility® 7.0 with Introduction of a Recovery Accounting Module

WILMINGTON, Delaware – October 18, 2016— Katabat, a leading provider of credit customer management solutions for global lenders, today announced...

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Katabat (formerly CMC) Announces Hiring of Adam Richardson to Lead Rapidly Expanding International Markets

WILMINGTON, Del, October 6, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...

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Katabat (formerly CMC) Announces Financial Services Veteran Rick Regan Joining as Vice President and Head of North American Sales

For Immediate Release WILMINGTON, DE, June 9, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for...

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Featured News Story

Katabat (formerly CMC) Releases CredAgility 6.7

6.7 Release Brings Continued Agent Efficiencies with Configurable Widgets, Customer Level Enhancements, and GUI Improvements WILMINGTON, Delaware – May 16,...

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Katabat (formerly CMC) Again Achieves PCI DSS 3.1 Level 1 Service Provider Compliance

WILMINGTON, Delaware – April 26, 2016— Katabat, a leading provider of credit customer management solutions for global lenders and creators...

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Financial Network, Inc., and Katabat (formerly CMC) Continue Successful Partnership with Another Happy Hour at CBA Live

Once again, we are honoring our successful partnership with Financial Network Inc., a St. Louis-based loan origination systems provider, at...

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Katabat (formerly CMC) Announces Release of CredAgility 6.6

Mobile-Friendly Customer Experience, Customer Level Views, and Ease of Customization at the Strategist Level. WILMINGTON, Delaware – February 22, 2016—...

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Katabat (formerly CMC) Names Ray Peloso CEO

FOR IMMEDIATE RELEASE: Appointment positions global software provider for next phase of growth WILMINGTON, Del. December 08, 2015 – Katabat,...

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Featured News Story

Katabat (formerly CMC) Recognized by Philadelphia SmartCEO at Circle of Excellence Awards Ceremony

FOR IMMEDIATE RELEASE:  Katabat (formerly CMC Agile) Wins Circle of Excellence Award in the Technology Category Wilmington, DE., November 6, 2015...

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Featured News Story

Katabat (formerly CMC) Announces David Anderson Joining as Senior Sales Executive and Head of North American Sales

WILMINGTON, DE, October 19, 2015 – Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...

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Featured News Story

Katabat (formerly CMC) Elevates Industry Veteran to COO

Ray Peloso to Lead Major Expansion WILMINGTON, Del., May 6, 2015— Katabat, a leading provider of credit customer management solutions for...

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Featured News Story

Katabat (formerly CMC) Announces Relocation of U.S. Corporate Headquarters

Rapid Growth Leads to Major Expansion WILMINGTON, Del., Apr 20, 2015— Katabat, a leading provider of credit customer management solutions for global...

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Featured News Story

Katabat (formerly CMC) Announces Mark Camilleri Joining as Head of Australian Sales in Support of Continued Global Expansion

FOR IMMEDIATE RELEASE: WILMINGTON, DE, November 14, 2014 – Katabat, the leading provider of comprehensive customer experience management solutions for...

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Featured News Story

Katabat (formerly CMC) Releases CredAgility 6.1

Advanced Telephony Capabilities and Account Assignment Headline Latest Enhancements to Industry-leading Customer Experience Management Platform WILMINGTON, Del., Oct 24 2014—...

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Featured News Story

Katabat (formerly CMC) Announces Ray Peloso Joins Executive Team

Katabat Announces Ray Peloso Joins Executive Team Senior Industry Executive Brings Wealth of Experience, Will Head Rapidly Growing Firm’s Product...

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Featured News Story

Katabat (formerly CMC) Appoints Jaclyn Kilner as Senior Sales Executive, EMEA

FOR IMMEDIATE RELEASE: Katabat Appoints Jaclyn Kilner as Senior Sales Executive, EMEA Katabat continues growth focus with expanding UK &...

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Katabat (formerly CMC) Announces Rick Reese Joins Senior Management Team

FOR IMMEDIATE RELEASE: Experienced Industry IT Executive Brings Wealth of Experience, Will Head Enterprise Architecture Group for Rapidly Growing Firm...

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Featured News Story

Katabat (formerly CMC) Issued a U.S. Patent For its Multi-channel Virtual Collections Center Capability

USPTO allowance confirms ground-breaking nature of Katabat platform and approach Wilmington, DE, May 2, 2014 – Katabat is pleased to...

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Featured News Story

Katabat Collections System Chosen For Phillips & Cohen Associates’ Estate Management Portal

8 January 2014 –Katabat today announced that CredAgility, its collections and workflow management system, has been selected to power Phillips & Cohen...

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Featured News Story

Katabat (formerly CMC) Continues Global Expansion; Announces New Data Center Facilities in Australia

FOR IMMEDIATE RELEASE:  Sydney, Australia, 26 November 2013 — Katabat continues to expand the global reach of its CredAgility-based managed service, including...

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Featured News Story

EMP and Katabat (formerly CMC) Join Forces to Help South African Companies Manage Outstanding Consumer Debt

FOR IMMEDIATE RELEASE: Cape Town, June 24 2013 – Two pioneering companies in the payments and collections field have joined...

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