August 29, 2023
BURLINGTON, Mass. (August 28, 2023) – Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery...
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December 2, 2021
Why the Best Time is NOW. Up until a few weeks ago the economy was ticking right along, and everything...
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April 16, 2021
Multichannel … Omnichannel … it’s time to brush up on some of these marketing terms we’ve been hearing for years—and to an extent may already have in place.
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April 7, 2021
Katabat 9.2 Release Provides Significant New Product Enhancements Wilmington, DE – April 7, 2021 This week Katabat released version 9.2 of the Katabat...
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March 23, 2021
Enhancing Support to Clients with “White-Glove” Implementation Services Chadds Ford PA, March 2021 – Katabat, a leading global provider of...
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March 23, 2020
As we feel the effects of Covid-19 on our communities, our goal is to ensure business continuity for our clients. ...
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March 16, 2020
Katabat’s Liz Schuerman gives some sage, yet practical advice on how lenders and debt collectors can benefit from a strategic...
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January 24, 2020
January 23, 2020 (Sacramento, CA) – Katabat, a leading cloud-based debt-collection software provider, will serve as a Gold Sponsor of this...
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December 16, 2019
WILMINGTON, Del., Dec. 16, 2019 — Katabat, a leading global supplier of debt management software solutions, has delivered a significant...
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December 2, 2019
WILMINGTON, Del., Dec. 3, 2019 – Katabat, a leading global supplier of debt management software solutions, today announced that SoFi,...
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November 20, 2019
WILMINGTON, Del., Nov. 12, 2019 — Katabat, a leading global supplier of debt management software solutions, has launched EasyCollect, a...
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November 20, 2019
Leading-edge collections shops are analyzing their current practices to increase collections and efficiency. They know that customers make their payments...
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August 13, 2019
Katabat is pleased to announce that it will be the title sponsor of this year’s TD MBNA Charity Golf Tournament....
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July 19, 2019
WILMINGTON, Delaware—July 8, 2019—Katabat, a leader in debt-collection solutions for lenders and debt collection agencies (DCAs), announced the signing of...
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June 27, 2019
Last week I participated in InsideARM’s First Party Summit, the only conference that focuses on the challenges specific to first...
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June 12, 2019
The Consumer Financial Protection Bureau (CFPB) is currently taking public comment on its proposed rule changes that would affect the...
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May 22, 2019
Everyone has probably heard of a Net Promoter Score (NPS), the popular measure of customer loyalty. But many people who...
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May 20, 2019
Katabat is honored to be one of five local Delaware companies to be awarded with the Better Business Bureau (BBB)...
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April 30, 2019
(MINNEAPOLIS, Minn., 04/30/2019) Katabat, located at112 S French St Ste 500, Wilmington, DE 19801, has become an affiliate member of...
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March 28, 2019
Appointment reflects continued growth and success WILMINGTON, Del.—March 28, 2018—Katabat, a leading provider of debt management software for top global...
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March 21, 2019
When choosing enterprise collections software (or any enterprise software for that matter), a live demo can help you make a...
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March 7, 2019
Katabat has rolled out Katabat 8.2, with software updates that enhance the rich data exchange between our clients and our...
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February 21, 2019
Katabat was honored to be a part of this year’s Muster DC hosted by Bunker Labs! Bunker Labs is a...
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February 12, 2019
I spent several days in Las Vegas last week at the Receivables Management Association conference, which was a great place...
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February 5, 2019
Avoiding data breaches is a top priority for most companies. The threats are real, and information-security teams across the globe...
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January 30, 2019
In the past five years, the percentage of auto loans with 90-day-plus delinquent balances – a situation that typically results...
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January 24, 2019
Hiring a software developer with the expertise to add bells, whistles and work-arounds to legacy systems is great. Until your...
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January 15, 2019
Strong data security practices are essential to financial institutions’ business operations and reputations. Cybercrime is growing rapidly, averaging a reported...
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January 7, 2019
In mortgage markets, good news and bad news often go hand in hand. Big challenges for lenders are often accompanied...
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January 2, 2019
Many lenders and other organizations with substantive delinquency and recovery portfolios have chosen to outsource their debt collections efforts to...
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December 26, 2018
Many people are talking about a book that was published in May called “My Morning Routine: How Successful People Start...
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December 17, 2018
Imagine being a manual software tester. Every day you have dozens of test cases to run, assess, and report what...
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December 17, 2018
If you attended the Money 2020 conference in Las Vegas this past October, you couldn’t take 10 steps in any...
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December 11, 2018
If you own an auto dealership, you’ll likely offer a college student the used but affordable compact sedan. You’ll offer...
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December 6, 2018
Debt collections managers – whether working for a fintech or alternative lender, a collection agency, or in healthcare or utilities...
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November 26, 2018
I just returned from the 2018 Receivables Management Conference in Toronto. Overall, it was a great conference — small and...
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November 21, 2018
Before heading out to send time with family and friends for Thanksgiving 2018, we asked the Katabat leadership team what...
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November 18, 2018
Don’t believe the people who claim bank branches and call centers are a thing of the past. There’s so much...
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November 14, 2018
Cross-selling and upselling are important ways to build relationships with customers, but it needs to be individualized and done at...
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November 12, 2018
We chose the Delaware Veterans Memorial Cemetery in Bear, DE, as the site for our 4Q Katabat Service Day on...
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November 7, 2018
As 2018 approached, I heard speculation that 2018 would be the year of data. No, the year of data protection....
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October 25, 2018
I just spent four exhausting days at Money 20/20, where I was surrounded by 11,500+ attendees from 100 countries, 450+...
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October 23, 2018
Katabat Launches Machine Learning-Powered Debt Collections Software WILMINGTON, DE, Oct. 25, 2018 – Global software provider Katabat has released...
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October 23, 2018
We are proud to announce the release of Katabat Engage, a new machine learning-powered product that delivers automated digital collections...
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October 17, 2018
Lenders who operate across the European Union (EU) must juggle a range of regulatory requirements regarding their debt-collection strategies and...
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October 10, 2018
At the end of July, the U.S. Office of the Comptroller of the Currency (OCC) began accepting special-purpose charter applications...
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October 3, 2018
In a 2018 study of the sales operations at more than 300 companies, the CSO Insights research division of Miller...
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September 18, 2018
Katabat will host a luncheon at Kessler Group Conference in Melbourne, Australia. The Kessler Group operates in both North America...
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September 17, 2018
Last week I travelled to Stratford-upon-Avon along with Katabat Senior Sales Executive for the EMEA region Jackie Kilner for the...
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September 11, 2018
To earn the trust of consumer lending organizations, Katabat has always put its cloud-based Customer Experience Management (CXM) software through...
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September 4, 2018
Katabat finished 22ndout of a record 7,198 teams in a Google Kaggle competition hosted by Home Credit, a global loan...
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August 29, 2018
Imagine that you have decided to propose to your amazing partner. There’s just one answer you’re hoping to hear: “Yes!”...
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August 27, 2018
Katabat’s CEO Ray Peloso was recently featured in a Thrive Global article and video interview about how machine learning can improve...
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August 14, 2018
Information security is an exciting industry, and the stakes couldn’t be any higher than they are in the financial industry....
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August 9, 2018
Banks severely reduced lending during the 2008 financial crisis, but that didn’t mean people weren’t still looking for loans. Supply....
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July 26, 2018
Katabat CTO Ye Zhang has done several interviews in the past few months. A June 19th article from CIO on...
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July 24, 2018
Were you perplexed by the recent bombardment of emails concerning privacy policies? Since you’re reading this, you likely know that...
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July 17, 2018
What is vulnerability exactly, and why does it matter to lenders? The Financial Conduct Authority (FCA), conduct regulator for more...
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July 10, 2018
Katabat hosted industry experts for an interactive discussion and luncheon last Tuesday in London. There were record hot temperatures in...
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July 3, 2018
BitSight Technologies is used by the world’s largest investment banks, retailers, private equity companies, and insurers to evaluate the security...
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June 26, 2018
I recently placed an online order with a major retailer and received the wrong items. I immediately went online to...
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June 19, 2018
Client satisfaction depends on productive relationships. As a Project Manager at Katabat, I’m responsible for nurturing those relationships by ensuring...
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June 14, 2018
Katabat’s Kyle Christensen chats with Mary Shacklett of Transworld Data about the future of interactive marketing. Continuous engagement between the...
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June 13, 2018
Join us on Tuesday, 26th of June for a live event on machine learning in London, UK. Katabat’s Kyle Christensen...
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June 5, 2018
People might tell you that the most important thing you can do as an organization is to build a good...
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May 31, 2018
One of our brand pillars at Katabat is Process-Driven Speed. Ok—speed sounds good, especially to our clients. But what does...
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May 29, 2018
This post is Part 2 of 2 on our examination of auto finance trends, performance and compliance. Read Part 1...
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May 23, 2018
“Do you take bitcoin?” “How did my bitcoin wallet get hacked—I thought blockchain was secure?” “What is a blockchain, anyway?”...
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May 22, 2018
If you’re fourteen years old, you’re probably rebelling against your parents, constantly on your iPhone, and Amazon Founder Jeff Bezos...
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May 17, 2018
Leaders in the auto finance industry gathered in Texas last week at the Auto Finance Performance and Compliance Summit. Previously...
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May 15, 2018
In an increasingly mobile world, customers are more connected than ever. Nearly all consumers are highly digitally active across several...
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May 10, 2018
When your business receives a customer complaint, it is natural to feel defensive. However, keep in mind that most complaints...
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May 2, 2018
You can’t build an innovative consumer lending company on traditional technology. That’s what 4Finance, Europe’s largest online and mobile consumer...
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May 1, 2018
Katabat is committed to compliance with the General Data Protection Regulation (GDPR), a new data protection regulation coming into effect...
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April 26, 2018
Several Katabat employees attended the LendIt Fintech Conference April 9-11. While there, Katabat CEO, Ray Peloso, sat down with other...
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April 26, 2018
This is the third of a three-part series on Comprehensive Credit Reporting in Australia. Be sure to also read Part...
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April 24, 2018
There’s a reason why Nordstrom has an excellent reputation for customer experience. The retailer has been listening to what customers...
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April 19, 2018
There is no doubt that artificial intelligence (AI) is transforming how we do business. AI holds much promise but is...
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April 17, 2018
The term “gig economy” originated in early 2009 at the height of the financial crisis. It referred to people who...
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April 12, 2018
Data is the one thing that modern banks need to succeed. That’s what Matt McAllister, CEO of Fluid PR, Inc.,...
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April 6, 2018
WILMINGTON, Delaware—April 6, 2018—Katabat announced today that for the second consecutive year, it has been listed as one of the...
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April 5, 2018
WILMINGTON, Delaware—April 5, 2018—Katabat officials announced today that company representatives will attend Lendit Fintech USA 2018, to be held April...
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April 3, 2018
The 2007/2008 financial crisis resulted in many new regulations imposed upon the banking industry. Ten years later, most of these...
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March 29, 2018
This is the second of a three-part series on Comprehensive Credit Reporting in Australia. Be sure to read Part 1 and...
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March 27, 2018
In the Old West, a cowboy depended on his horse to help control huge herds of cattle that wanted to...
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March 22, 2018
WILMINGTON, Delaware—March 22, 2018—Katabat, a leader in customer experience management for consumer lenders, announced that the company has once again...
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March 20, 2018
There are so many statistics floating around out there telling us that current customers are worth more and cost less...
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March 13, 2018
Katabat today announced the launch of the company’s highly anticipated Two-Way SMS product. Reaching customers via the channels they prefer...
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March 8, 2018
I recently had the opportunity to attend a webinar hosted by LivePerson and featuring Forrester discussing artificial intelligence (AI). Forrester...
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March 6, 2018
This is the last in a series examining data privacy and the international data security regulatory environment. For the first...
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March 1, 2018
This is the first of a three-part series on comprehensive credit reporting in Australia. Be sure to also read Part 2....
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February 22, 2018
About 17% of Australians face some sort of financial hardship, and we in the lending industry could do much better...
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February 20, 2018
Flexi is a leading provider of diversified financial services in Australia and New Zealand specializing in innovative lending and leasing...
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February 15, 2018
Digital services have totally transformed banking. Customer experience management today means less free pens and lollipops, and more apps. The...
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February 13, 2018
Katabat today announced its Katabat 8.1 release, delivering customer-focused improvements to its industry-leading customer experience management solutions. Katabat serves consumer...
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February 13, 2018
We’re happy to announce the release of Katabat 8.1! This release streamlines use for strategists and associates as well as...
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February 8, 2018
This is the second in a series of three blog posts by Katabat’s Chief Information Security Officer, Arthur Haigh, examining...
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February 1, 2018
A few days ago, the retail world was abuzz with news that Lowe’s has entered into an agreement with Apple....
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January 30, 2018
Section 72 of Australia’s National Credit Code requires lenders to provide swift but careful consideration to customers who make a...
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January 23, 2018
Katabat was founded by financial and technology industry experts, so we fully understand your security and compliance needs. Safeguarding your...
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January 17, 2018
This is the first in a series of three blog posts by Katabat’s Chief Information Security Officer, Arthur Haigh, examining...
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January 16, 2018
Who doesn’t enjoy a good challenge? Katabat CTO Ye Zhang decided to give his artificial intelligence team the opportunity to...
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January 11, 2018
Adam Richardson, Executive General Manager of International Markets This is the first entry of my blog series that will focus...
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December 21, 2017
Katabat is pleased to announce that Jeff Payne has joined the organization as Chief Financial Officer. “Jeff is an experienced...
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December 14, 2017
Katabat is pleased to announce that Kelly Dickerson has joined the organization to lead Product Strategy for the rapidly growing...
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December 6, 2017
In conjunction with the rebrand, Katabat has hired Wendy Staudt as Head of Marketing & Sales Enablement to lead marketing...
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December 1, 2017
A few months ago I was in a fender bender, and the interesting thing is that I was an Uber...
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November 28, 2017
CXM Solutions Fuel Continued Company Growth and Expansion November 28, 2017 CMC — a leader in customer experience management (CXM)...
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November 10, 2017
A new KPMG report highlights the importance of integrating and automating banking services to keep pace with the rapidly-evolving digital...
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November 5, 2017
No one expects to be in financial hardship. But if it happens, are you and your customers prepared? The Australian...
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October 31, 2017
We are excited to be participating in the at the Digital Lending & Investing Conference in NYC on November 2-3rd....
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October 25, 2017
In its annual listing of the 20 most promising customer experience management (CXM) providers, Katabat, is recognized by CIOReview Magazine...
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October 1, 2017
Katabat’s Mike D’Andrade will be speaking about best practice when handling vulnerable customers at the UK Credit & Collections Conference...
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April 6, 2017
WILMINGTON, Delaware – April 6, 2017— Katabat, a leading provider of credit customer management solutions for global lenders and creators...
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March 6, 2017
FOR IMMEDIATE RELEASE Improvements for Customer Relationship and Compliance Management New York, NY, March 6, 2017 – Katabat announced today at...
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November 17, 2016
For Immediate Release Attributes 125.2 Percent Revenue Growth to Global Expansion and Continuous Product Enhancement Wilmington, DE., November 17, 2016...
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October 18, 2016
WILMINGTON, Delaware – October 18, 2016— Katabat, a leading provider of credit customer management solutions for global lenders, today announced...
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October 6, 2016
WILMINGTON, Del, October 6, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...
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June 9, 2016
For Immediate Release WILMINGTON, DE, June 9, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for...
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May 16, 2016
6.7 Release Brings Continued Agent Efficiencies with Configurable Widgets, Customer Level Enhancements, and GUI Improvements WILMINGTON, Delaware – May 16,...
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April 26, 2016
WILMINGTON, Delaware – April 26, 2016— Katabat, a leading provider of credit customer management solutions for global lenders and creators...
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March 1, 2016
Once again, we are honoring our successful partnership with Financial Network Inc., a St. Louis-based loan origination systems provider, at...
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February 22, 2016
Mobile-Friendly Customer Experience, Customer Level Views, and Ease of Customization at the Strategist Level. WILMINGTON, Delaware – February 22, 2016—...
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December 8, 2015
FOR IMMEDIATE RELEASE: Appointment positions global software provider for next phase of growth WILMINGTON, Del. December 08, 2015 – Katabat,...
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November 6, 2015
Top 10 Violations of a Repentant Ops Guy Dear I.T. Professionals of My Past, During the first dozen years of...
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November 6, 2015
FOR IMMEDIATE RELEASE: Katabat (formerly CMC Agile) Wins Circle of Excellence Award in the Technology Category Wilmington, DE., November 6, 2015...
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October 19, 2015
WILMINGTON, DE, October 19, 2015 – Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...
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May 6, 2015
Ray Peloso to Lead Major Expansion WILMINGTON, Del., May 6, 2015— Katabat, a leading provider of credit customer management solutions for...
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April 20, 2015
Rapid Growth Leads to Major Expansion WILMINGTON, Del., Apr 20, 2015— Katabat, a leading provider of credit customer management solutions for global...
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January 28, 2015
A note from Katabat Director of Information Security, Arthur Haigh Wilmington, DE, January 28, 2015 – On Tuesday, January 27th,...
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November 14, 2014
FOR IMMEDIATE RELEASE: WILMINGTON, DE, November 14, 2014 – Katabat, the leading provider of comprehensive customer experience management solutions for...
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October 24, 2014
Advanced Telephony Capabilities and Account Assignment Headline Latest Enhancements to Industry-leading Customer Experience Management Platform WILMINGTON, Del., Oct 24 2014—...
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October 9, 2014
Top Global Lenders gather to discuss industry trends and challenges. For Immediate Release MANCHESTER, UK, 09 Oct 2014 – Katabat...
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September 5, 2014
Katabat Announces Ray Peloso Joins Executive Team Senior Industry Executive Brings Wealth of Experience, Will Head Rapidly Growing Firm’s Product...
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August 19, 2014
FOR IMMEDIATE RELEASE: Katabat Appoints Jaclyn Kilner as Senior Sales Executive, EMEA Katabat continues growth focus with expanding UK &...
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August 12, 2014
FOR IMMEDIATE RELEASE: Experienced Industry IT Executive Brings Wealth of Experience, Will Head Enterprise Architecture Group for Rapidly Growing Firm...
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June 16, 2014
I recently came upon some interesting statistics showing exactly how mobile we’ve become as a society. First, we’re now seeing...
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May 2, 2014
USPTO allowance confirms ground-breaking nature of Katabat platform and approach Wilmington, DE, May 2, 2014 – Katabat is pleased to...
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April 18, 2014
FOR IMMEDIATE RELEASE: Katabat (formerly CMC) Publishes Findings on 12th Installment of Industry Advisory Group Meeting Philadelphia, PA April 18,...
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April 8, 2014
How many collections executives have been frustrated in the past by their top management’s assessment that a further investment in...
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March 14, 2014
More and more companies today are touting “superior customer experience management” capabilities. Some are talking about new contact center software,...
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February 13, 2014
Many systems installed in today’s banks have the inherent advantage of being “sunk costs”, in that users and management alike...
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January 13, 2014
2014 already? Where did the time go? Every January, most of us are instilled with a renewed enthusiasm to make...
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January 8, 2014
8 January 2014 –Katabat today announced that CredAgility, its collections and workflow management system, has been selected to power Phillips & Cohen...
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December 10, 2013
I was given pause recently when hearing a client tell me that they were ‘throwing bodies at the problem’ of...
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November 26, 2013
FOR IMMEDIATE RELEASE: Sydney, Australia, 26 November 2013 — Katabat continues to expand the global reach of its CredAgility-based managed service, including...
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November 26, 2013
I saw it again the other day: another headline for a webinar screaming out “Understand the 5 implications for optimizing...
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November 20, 2013
I’m pondering a dilemma: one bank posts a 1300% increase in their digital collections performance over a three month period...
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October 29, 2013
FOR IMMEDIATE RELEASE: London, UK, 29 October 2013 – Katabat announces the results of its third annual European Industry Advisory...
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September 18, 2013
Survey identifies delinquency trends and opportunity for improved customer experience management for customers in arrears. Johannesburg, 18 September 2013 –...
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July 30, 2013
July 30 2013 – Katabat today announced that the annual meeting of its European Industry Advisory Group (IAG) will take...
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June 24, 2013
FOR IMMEDIATE RELEASE: Cape Town, June 24 2013 – Two pioneering companies in the payments and collections field have joined...
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