Connect. Collect. Optimize
Connect. Collect. Optimize
Katabat is the leading provider of debt collections software to banks, agencies, and alternative lenders. Founded in 2006 and led by a diverse team of lending executives and leading software engineers, Katabat pioneered digital collections and has led the industry ever since. It is our mission to provide the best credit collections software in the market and solve debt resolution from the perspectives of both lenders and borrowers.
August 29, 2023
BURLINGTON, Mass. (August 28, 2023) – Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery...
READ
December 2, 2021
Why the Best Time is NOW. Up until a few weeks ago the economy was ticking right along, and everything...
READ
April 16, 2021
Multichannel … Omnichannel … it’s time to brush up on some of these marketing terms we’ve been hearing for years—and to an extent may already have in place.
READ
April 7, 2021
Katabat 9.2 Release Provides Significant New Product Enhancements Wilmington, DE – April 7, 2021 This week Katabat released version 9.2 of the Katabat...
READ
March 23, 2021
Enhancing Support to Clients with “White-Glove” Implementation Services Chadds Ford PA, March 2021 – Katabat, a leading global provider of...
READ
March 23, 2020
As we feel the effects of Covid-19 on our communities, our goal is to ensure business continuity for our clients. ...
READ
March 16, 2020
Katabat’s Liz Schuerman gives some sage, yet practical advice on how lenders and debt collectors can benefit from a strategic...
READ
January 24, 2020
January 23, 2020 (Sacramento, CA) – Katabat, a leading cloud-based debt-collection software provider, will serve as a Gold Sponsor of this...
READ
December 16, 2019
WILMINGTON, Del., Dec. 16, 2019 — Katabat, a leading global supplier of debt management software solutions, has delivered a significant...
READ
December 2, 2019
WILMINGTON, Del., Dec. 3, 2019 – Katabat, a leading global supplier of debt management software solutions, today announced that SoFi,...
READ
November 20, 2019
WILMINGTON, Del., Nov. 12, 2019 — Katabat, a leading global supplier of debt management software solutions, has launched EasyCollect, a...
READ
November 20, 2019
Leading-edge collections shops are analyzing their current practices to increase collections and efficiency. They know that customers make their payments...
READ
August 13, 2019
Katabat is pleased to announce that it will be the title sponsor of this year’s TD MBNA Charity Golf Tournament....
READ
July 19, 2019
WILMINGTON, Delaware—July 8, 2019—Katabat, a leader in debt-collection solutions for lenders and debt collection agencies (DCAs), announced the signing of...
READ
June 27, 2019
Last week I participated in InsideARM’s First Party Summit, the only conference that focuses on the challenges specific to first...
READ
June 12, 2019
The Consumer Financial Protection Bureau (CFPB) is currently taking public comment on its proposed rule changes that would affect the...
READ
May 22, 2019
Everyone has probably heard of a Net Promoter Score (NPS), the popular measure of customer loyalty. But many people who...
READ
May 20, 2019
Katabat is honored to be one of five local Delaware companies to be awarded with the Better Business Bureau (BBB)...
READ
April 30, 2019
(MINNEAPOLIS, Minn., 04/30/2019) Katabat, located at112 S French St Ste 500, Wilmington, DE 19801, has become an affiliate member of...
READ
March 28, 2019
Appointment reflects continued growth and success WILMINGTON, Del.—March 28, 2018—Katabat, a leading provider of debt management software for top global...
READ
March 21, 2019
When choosing enterprise collections software (or any enterprise software for that matter), a live demo can help you make a...
READ
March 7, 2019
Katabat has rolled out Katabat 8.2, with software updates that enhance the rich data exchange between our clients and our...
READ
February 21, 2019
Katabat was honored to be a part of this year’s Muster DC hosted by Bunker Labs! Bunker Labs is a...
READ
February 12, 2019
I spent several days in Las Vegas last week at the Receivables Management Association conference, which was a great place...
READ
February 5, 2019
Avoiding data breaches is a top priority for most companies. The threats are real, and information-security teams across the globe...
READ
January 30, 2019
In the past five years, the percentage of auto loans with 90-day-plus delinquent balances – a situation that typically results...
READ
January 24, 2019
Hiring a software developer with the expertise to add bells, whistles and work-arounds to legacy systems is great. Until your...
READ
January 15, 2019
Strong data security practices are essential to financial institutions’ business operations and reputations. Cybercrime is growing rapidly, averaging a reported...
READ
January 7, 2019
In mortgage markets, good news and bad news often go hand in hand. Big challenges for lenders are often accompanied...
READ
January 2, 2019
Many lenders and other organizations with substantive delinquency and recovery portfolios have chosen to outsource their debt collections efforts to...
READ
December 26, 2018
Many people are talking about a book that was published in May called “My Morning Routine: How Successful People Start...
READ
December 17, 2018
Imagine being a manual software tester. Every day you have dozens of test cases to run, assess, and report what...
READ
December 17, 2018
If you attended the Money 2020 conference in Las Vegas this past October, you couldn’t take 10 steps in any...
READ
December 6, 2018
Debt collections managers – whether working for a fintech or alternative lender, a collection agency, or in healthcare or utilities...
READ
November 21, 2018
Before heading out to send time with family and friends for Thanksgiving 2018, we asked the Katabat leadership team what...
READ
November 18, 2018
Don’t believe the people who claim bank branches and call centers are a thing of the past. There’s so much...
READ
November 14, 2018
Cross-selling and upselling are important ways to build relationships with customers, but it needs to be individualized and done at...
READ
November 12, 2018
We chose the Delaware Veterans Memorial Cemetery in Bear, DE, as the site for our 4Q Katabat Service Day on...
READ
November 7, 2018
As 2018 approached, I heard speculation that 2018 would be the year of data. No, the year of data protection....
READ
October 25, 2018
I just spent four exhausting days at Money 20/20, where I was surrounded by 11,500+ attendees from 100 countries, 450+...
READ
October 17, 2018
Lenders who operate across the European Union (EU) must juggle a range of regulatory requirements regarding their debt-collection strategies and...
READ
October 10, 2018
At the end of July, the U.S. Office of the Comptroller of the Currency (OCC) began accepting special-purpose charter applications...
READ
October 3, 2018
In a 2018 study of the sales operations at more than 300 companies, the CSO Insights research division of Miller...
READ
September 17, 2018
Last week I travelled to Stratford-upon-Avon along with Katabat Senior Sales Executive for the EMEA region Jackie Kilner for the...
READ
September 11, 2018
To earn the trust of consumer lending organizations, Katabat has always put its cloud-based Customer Experience Management (CXM) software through...
READ
August 29, 2018
Imagine that you have decided to propose to your amazing partner. There’s just one answer you’re hoping to hear: “Yes!”...
READ
August 14, 2018
Information security is an exciting industry, and the stakes couldn’t be any higher than they are in the financial industry....
READ
August 9, 2018
Banks severely reduced lending during the 2008 financial crisis, but that didn’t mean people weren’t still looking for loans. Supply....
READ
July 24, 2018
Were you perplexed by the recent bombardment of emails concerning privacy policies? Since you’re reading this, you likely know that...
READ
July 17, 2018
What is vulnerability exactly, and why does it matter to lenders? The Financial Conduct Authority (FCA), conduct regulator for more...
READ
July 3, 2018
BitSight Technologies is used by the world’s largest investment banks, retailers, private equity companies, and insurers to evaluate the security...
READ
June 26, 2018
I recently placed an online order with a major retailer and received the wrong items. I immediately went online to...
READ
June 19, 2018
Client satisfaction depends on productive relationships. As a Project Manager at Katabat, I’m responsible for nurturing those relationships by ensuring...
READ
June 14, 2018
Katabat’s Kyle Christensen chats with Mary Shacklett of Transworld Data about the future of interactive marketing. Continuous engagement between the...
READ
June 5, 2018
People might tell you that the most important thing you can do as an organization is to build a good...
READ
May 31, 2018
One of our brand pillars at Katabat is Process-Driven Speed. Ok—speed sounds good, especially to our clients. But what does...
READ
May 29, 2018
This post is Part 2 of 2 on our examination of auto finance trends, performance and compliance. Read Part 1...
READ
May 23, 2018
“Do you take bitcoin?” “How did my bitcoin wallet get hacked—I thought blockchain was secure?” “What is a blockchain, anyway?”...
READ
May 22, 2018
If you’re fourteen years old, you’re probably rebelling against your parents, constantly on your iPhone, and Amazon Founder Jeff Bezos...
READ
May 17, 2018
Leaders in the auto finance industry gathered in Texas last week at the Auto Finance Performance and Compliance Summit. Previously...
READ
May 15, 2018
In an increasingly mobile world, customers are more connected than ever. Nearly all consumers are highly digitally active across several...
READ
May 10, 2018
When your business receives a customer complaint, it is natural to feel defensive. However, keep in mind that most complaints...
READ
May 2, 2018
You can’t build an innovative consumer lending company on traditional technology. That’s what 4Finance, Europe’s largest online and mobile consumer...
READ
May 1, 2018
Katabat is committed to compliance with the General Data Protection Regulation (GDPR), a new data protection regulation coming into effect...
READ
April 26, 2018
Several Katabat employees attended the LendIt Fintech Conference April 9-11. While there, Katabat CEO, Ray Peloso, sat down with other...
READ
April 26, 2018
This is the third of a three-part series on Comprehensive Credit Reporting in Australia. Be sure to also read Part...
READ
April 24, 2018
There’s a reason why Nordstrom has an excellent reputation for customer experience. The retailer has been listening to what customers...
READ
April 17, 2018
The term “gig economy” originated in early 2009 at the height of the financial crisis. It referred to people who...
READ
April 12, 2018
Data is the one thing that modern banks need to succeed. That’s what Matt McAllister, CEO of Fluid PR, Inc.,...
READ
April 6, 2018
WILMINGTON, Delaware—April 6, 2018—Katabat announced today that for the second consecutive year, it has been listed as one of the...
READ
April 5, 2018
WILMINGTON, Delaware—April 5, 2018—Katabat officials announced today that company representatives will attend Lendit Fintech USA 2018, to be held April...
READ
April 3, 2018
The 2007/2008 financial crisis resulted in many new regulations imposed upon the banking industry. Ten years later, most of these...
READ
March 29, 2018
This is the second of a three-part series on Comprehensive Credit Reporting in Australia. Be sure to read Part 1 and...
READ
March 27, 2018
In the Old West, a cowboy depended on his horse to help control huge herds of cattle that wanted to...
READ
March 22, 2018
WILMINGTON, Delaware—March 22, 2018—Katabat, a leader in customer experience management for consumer lenders, announced that the company has once again...
READ
March 20, 2018
There are so many statistics floating around out there telling us that current customers are worth more and cost less...
READ
March 13, 2018
Katabat today announced the launch of the company’s highly anticipated Two-Way SMS product. Reaching customers via the channels they prefer...
READ
March 6, 2018
This is the last in a series examining data privacy and the international data security regulatory environment. For the first...
READ
March 1, 2018
This is the first of a three-part series on comprehensive credit reporting in Australia. Be sure to also read Part 2....
READ
February 22, 2018
About 17% of Australians face some sort of financial hardship, and we in the lending industry could do much better...
READ
February 20, 2018
Flexi is a leading provider of diversified financial services in Australia and New Zealand specializing in innovative lending and leasing...
READ
February 15, 2018
Digital services have totally transformed banking. Customer experience management today means less free pens and lollipops, and more apps. The...
READ
February 13, 2018
Katabat today announced its Katabat 8.1 release, delivering customer-focused improvements to its industry-leading customer experience management solutions. Katabat serves consumer...
READ
February 13, 2018
We’re happy to announce the release of Katabat 8.1! This release streamlines use for strategists and associates as well as...
READ
February 8, 2018
This is the second in a series of three blog posts by Katabat’s Chief Information Security Officer, Arthur Haigh, examining...
READ
February 1, 2018
A few days ago, the retail world was abuzz with news that Lowe’s has entered into an agreement with Apple....
READ
January 30, 2018
Section 72 of Australia’s National Credit Code requires lenders to provide swift but careful consideration to customers who make a...
READ
January 23, 2018
Katabat was founded by financial and technology industry experts, so we fully understand your security and compliance needs. Safeguarding your...
READ
January 17, 2018
This is the first in a series of three blog posts by Katabat’s Chief Information Security Officer, Arthur Haigh, examining...
READ
January 16, 2018
Who doesn’t enjoy a good challenge? Katabat CTO Ye Zhang decided to give his artificial intelligence team the opportunity to...
READ
January 11, 2018
Adam Richardson, Executive General Manager of International Markets This is the first entry of my blog series that will focus...
READ
December 21, 2017
Katabat is pleased to announce that Jeff Payne has joined the organization as Chief Financial Officer. “Jeff is an experienced...
READ
December 14, 2017
Katabat is pleased to announce that Kelly Dickerson has joined the organization to lead Product Strategy for the rapidly growing...
READ
December 6, 2017
In conjunction with the rebrand, Katabat has hired Wendy Staudt as Head of Marketing & Sales Enablement to lead marketing...
READ
December 1, 2017
A few months ago I was in a fender bender, and the interesting thing is that I was an Uber...
READ
November 28, 2017
CXM Solutions Fuel Continued Company Growth and Expansion November 28, 2017 CMC — a leader in customer experience management (CXM)...
READ
November 10, 2017
A new KPMG report highlights the importance of integrating and automating banking services to keep pace with the rapidly-evolving digital...
READ
November 5, 2017
No one expects to be in financial hardship. But if it happens, are you and your customers prepared? The Australian...
READ
October 31, 2017
We are excited to be participating in the at the Digital Lending & Investing Conference in NYC on November 2-3rd....
READ
October 25, 2017
In its annual listing of the 20 most promising customer experience management (CXM) providers, Katabat, is recognized by CIOReview Magazine...
READ
October 1, 2017
Katabat’s Mike D’Andrade will be speaking about best practice when handling vulnerable customers at the UK Credit & Collections Conference...
READ
April 6, 2017
WILMINGTON, Delaware – April 6, 2017— Katabat, a leading provider of credit customer management solutions for global lenders and creators...
READ
March 6, 2017
FOR IMMEDIATE RELEASE Improvements for Customer Relationship and Compliance Management New York, NY, March 6, 2017 – Katabat announced today at...
READ
November 17, 2016
For Immediate Release Attributes 125.2 Percent Revenue Growth to Global Expansion and Continuous Product Enhancement Wilmington, DE., November 17, 2016...
READ
October 18, 2016
WILMINGTON, Delaware – October 18, 2016— Katabat, a leading provider of credit customer management solutions for global lenders, today announced...
READ
October 6, 2016
WILMINGTON, Del, October 6, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...
READ
June 9, 2016
For Immediate Release WILMINGTON, DE, June 9, 2016 — Katabat, the leading provider of comprehensive customer experience management solutions for...
READ
May 16, 2016
6.7 Release Brings Continued Agent Efficiencies with Configurable Widgets, Customer Level Enhancements, and GUI Improvements WILMINGTON, Delaware – May 16,...
READ
April 26, 2016
WILMINGTON, Delaware – April 26, 2016— Katabat, a leading provider of credit customer management solutions for global lenders and creators...
READ
March 1, 2016
Once again, we are honoring our successful partnership with Financial Network Inc., a St. Louis-based loan origination systems provider, at...
READ
February 22, 2016
Mobile-Friendly Customer Experience, Customer Level Views, and Ease of Customization at the Strategist Level. WILMINGTON, Delaware – February 22, 2016—...
READ
December 8, 2015
FOR IMMEDIATE RELEASE: Appointment positions global software provider for next phase of growth WILMINGTON, Del. December 08, 2015 – Katabat,...
READ
November 6, 2015
Top 10 Violations of a Repentant Ops Guy Dear I.T. Professionals of My Past, During the first dozen years of...
READ
November 6, 2015
FOR IMMEDIATE RELEASE: Katabat (formerly CMC Agile) Wins Circle of Excellence Award in the Technology Category Wilmington, DE., November 6, 2015...
READ
October 19, 2015
WILMINGTON, DE, October 19, 2015 – Katabat, the leading provider of comprehensive customer experience management solutions for global lenders, today...
READ
May 6, 2015
Ray Peloso to Lead Major Expansion WILMINGTON, Del., May 6, 2015— Katabat, a leading provider of credit customer management solutions for...
READ
April 20, 2015
Rapid Growth Leads to Major Expansion WILMINGTON, Del., Apr 20, 2015— Katabat, a leading provider of credit customer management solutions for global...
READ
January 28, 2015
A note from Katabat Director of Information Security, Arthur Haigh Wilmington, DE, January 28, 2015 – On Tuesday, January 27th,...
READ
November 14, 2014
FOR IMMEDIATE RELEASE: WILMINGTON, DE, November 14, 2014 – Katabat, the leading provider of comprehensive customer experience management solutions for...
READ
October 24, 2014
Advanced Telephony Capabilities and Account Assignment Headline Latest Enhancements to Industry-leading Customer Experience Management Platform WILMINGTON, Del., Oct 24 2014—...
READ
October 9, 2014
Top Global Lenders gather to discuss industry trends and challenges. For Immediate Release MANCHESTER, UK, 09 Oct 2014 – Katabat...
READ
September 5, 2014
Katabat Announces Ray Peloso Joins Executive Team Senior Industry Executive Brings Wealth of Experience, Will Head Rapidly Growing Firm’s Product...
READ
August 19, 2014
FOR IMMEDIATE RELEASE: Katabat Appoints Jaclyn Kilner as Senior Sales Executive, EMEA Katabat continues growth focus with expanding UK &...
READ
August 12, 2014
FOR IMMEDIATE RELEASE: Experienced Industry IT Executive Brings Wealth of Experience, Will Head Enterprise Architecture Group for Rapidly Growing Firm...
READ
June 16, 2014
I recently came upon some interesting statistics showing exactly how mobile we’ve become as a society. First, we’re now seeing...
READ
May 2, 2014
USPTO allowance confirms ground-breaking nature of Katabat platform and approach Wilmington, DE, May 2, 2014 – Katabat is pleased to...
READ
April 18, 2014
FOR IMMEDIATE RELEASE: Katabat (formerly CMC) Publishes Findings on 12th Installment of Industry Advisory Group Meeting Philadelphia, PA April 18,...
READ
April 8, 2014
How many collections executives have been frustrated in the past by their top management’s assessment that a further investment in...
READ
March 14, 2014
More and more companies today are touting “superior customer experience management” capabilities. Some are talking about new contact center software,...
READ
February 13, 2014
Many systems installed in today’s banks have the inherent advantage of being “sunk costs”, in that users and management alike...
READ
January 13, 2014
2014 already? Where did the time go? Every January, most of us are instilled with a renewed enthusiasm to make...
READ
January 8, 2014
8 January 2014 –Katabat today announced that CredAgility, its collections and workflow management system, has been selected to power Phillips & Cohen...
READ
December 10, 2013
I was given pause recently when hearing a client tell me that they were ‘throwing bodies at the problem’ of...
READ
November 26, 2013
FOR IMMEDIATE RELEASE: Sydney, Australia, 26 November 2013 — Katabat continues to expand the global reach of its CredAgility-based managed service, including...
READ
November 26, 2013
I saw it again the other day: another headline for a webinar screaming out “Understand the 5 implications for optimizing...
READ
November 20, 2013
I’m pondering a dilemma: one bank posts a 1300% increase in their digital collections performance over a three month period...
READ
October 29, 2013
FOR IMMEDIATE RELEASE: London, UK, 29 October 2013 – Katabat announces the results of its third annual European Industry Advisory...
READ
September 18, 2013
Survey identifies delinquency trends and opportunity for improved customer experience management for customers in arrears. Johannesburg, 18 September 2013 –...
READ
July 30, 2013
July 30 2013 – Katabat today announced that the annual meeting of its European Industry Advisory Group (IAG) will take...
READ
June 24, 2013
FOR IMMEDIATE RELEASE: Cape Town, June 24 2013 – Two pioneering companies in the payments and collections field have joined...
READ
Are you interested in learning more about the Katabat platform? Schedule a demo today.
Thank you for submitting the form. Someone will be in contact shortly
