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Preparing for the Storm: Adopting a CFPB Rule-Change Timeline

The Consumer Financial Protection Bureau (CFPB) is currently taking public comment on its proposed rule changes that would affect the Fair Debt Collection Practices Act (FDCPA). The comment period closes on August 19, which is right around the corner, but the new rules are not likely to take effect for another 18 to 24 months.

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What’s Your Number?—All About Net Promoter Scores (NPS)

Everyone has probably heard of a Net Promoter Score (NPS), the popular measure of customer loyalty. But many people who know it’s important still aren’t sure what it really means, how it is calculated, or what is considered a good or bad score. What is Net Promoter Score? Net Promoter Score is a way for

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Katabat Becomes Affiliate Member of International Trade Association

(MINNEAPOLIS, Minn., 04/30/2019) Katabat, located at112 S French St Ste 500, Wilmington, DE 19801, has become an affiliate member of ACA International, the Association of Credit and Collection Professionals. As an affiliate member, Katabat demonstrates its commitment to supplying quality goods and services to the credit and collection industry, as well as pledging to abide

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kelly dickerson

Katabat Names Kelly Dickerson COO

Appointment reflects continued growth and success WILMINGTON, Del.—March 28, 2018—Katabat, a leading provider of debt management software for top global lenders, announced today that Kelly Dickerson has been appointed to the position of Chief Operating Officer. Dickerson joined Katabat in December 2017 as Head of Product Strategy. Citing the firm’s continued success and the continually

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