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News & Events

Katabat to Be Title Sponsor of TD MBNA Charity Golf Tournament

Katabat is pleased to announce that it will be the title sponsor of this year’s TD MBNA Charity Golf Tournament. This year’s tournament will be held at the GreyHawk Golf Club in Ottawa on Tuesday, August 20th. “We have been attending this tournament for the past seven years,” says Katabat General Manager Mike D’Andrade. “We

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Katabat Announces New Client: Carson Smithfield, LLC

WILMINGTON, Delaware—July 8, 2019—Katabat, a leader in debt-collection solutions for lenders and debt collection agencies (DCAs), announced the signing of their latest client, Carson Smithfield, LLC. Carson Smithfield will retain Katabat to reach and communicate with their consumers more effectively with a digital collections platform. Carson Smithfield, a third-party debt collection agency based in Pittsburgh,

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Preparing for the Storm: Adopting a CFPB Rule-Change Timeline

The Consumer Financial Protection Bureau (CFPB) is currently taking public comment on its proposed rule changes that would affect the Fair Debt Collection Practices Act (FDCPA). The comment period closes on August 19, which is right around the corner, but the new rules are not likely to take effect for another 18 to 24 months.

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What’s Your Number?—All About Net Promoter Scores (NPS)

Everyone has probably heard of a Net Promoter Score (NPS), the popular measure of customer loyalty. But many people who know it’s important still aren’t sure what it really means, how it is calculated, or what is considered a good or bad score. What is Net Promoter Score? Net Promoter Score is a way for

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