Privacy Policy

Who We Are

We are Collections Marketing Center, d.b.a. Katabat. Our corporate office is located at 700 District Ave, Ste 900, 9th Floor, Burlington, MA 01803. Please see our contact section for more information.

Protecting Your Privacy

We recognize that protecting privacy is one of the fundamental responsibilities we have to website visitors, our customers and potential customers. We want you to understand what information we collect and how we use it.
Because you trust us to use your information in this manner, we follow the following privacy guidelines:

Information We May Collect

We may collect from you and our customers the following types of “personally identifiable information” about you:

Personally Identifying Information – information we receive from you, our Affiliates or our Non-Affiliates such as name, address, postcode, telephone number, e-mail address, or other customer-specified identifiers.

Application Information – information we, our Affiliates or Non-Affiliates receive from you on applications or other loan and account forms such as birth date, employment status, income, and home ownership.

Transaction Information – information about your transactions with us our Affiliates or our Non-Affiliates, such as your account, payment and balance history.

Third Party Information – information we receive from third parties (credit bureaus and other data providers) such as your relationship history, credit histories and credit scores.

“Personally identifiable information” is information about you that is generally not publicly available and that we obtain in connection with providing a service to you, our Affiliates or our Non-Affiliates.

“Affiliates” are members of our corporate family and as such are companies related to us by common ownership or control. “Non-Affiliates” are third parties, including our customers, that are not members of our corporate family.

Examples of Affiliates and Non-Affiliates may include: (i) Financial service providers such as banks, credit card providers, mortgage and student lenders, auto finance companies and insurance entities; and (ii) Non-financial companies such utilities, telecommunications companies, healthcare providers, and retailers.

Information We May Disclose

We may disclose the personally identifiable information we collect about you to our “Affiliates” and “Non-Affiliates” for collections purposes. We also may disclose this information to service providers and companies that perform services on our behalf or to other companies with which we have a joint marketing alliance.
We also may share information with “Affiliates” and “Non-Affiliates” as permitted by law in other appropriate situations, such as:
With credit bureaus or other similar reporting agencies;
With regulatory agencies and auditors;
With law enforcement officials if it relates to a criminal investigation or alleged illegal activity;
When we might sell or merge parts of our business; and
As required or allowed by law (e.g. subpoenas) or regulations (e.g. Fair Debt Collection Practices Act or Gramm-Leach Bliley).

Protecting Personally Identifiable Information

We are committed to maintaining the security of information under our control. We have taken security measures, consistent with international practices, to protect your personal information. To try to protect against unauthorized access, maintain data accuracy and integrity and ensure correct use of information, we have put in place industry-accepted physical, technical and administrative practices to safeguard and secure the information we collect.
When you visit our website, we use Cookies. which are small pieces of information that are stored by your browser on your computer’s hard drive. This site uses first- and third-party cookies (session and persistent) to collect and store only the following information, which is not personally identifiable: your requesting IP (Internet address); the type of equipment you used to access our website (PC, Macintosh, WebTV, etc.); the type of browser you used (Internet Explorer, Netscape, etc.); the date and time of your visit; and any links or URLs you may have used to access our website. We use this information to learn more about how many people visit our website, how they accessed our website, how our website is utilized, and to help us make our website more accessible and useful for future visitors.
When visiting our website, you may also choose to provide us with personally identifying information. This is done when you inquire about our products or services. We will use the information you provide only to evaluate and respond to your inquiry.
We keep your information secure. When you provide information to us, it is encrypted and then sent through a “secure session” established with Secure Socket Layer (SSL). This technology protects your information while it is transferred over the Internet. However, there are no information security safeguards available that will absolutely guarantee the security of information transmitted over the internet or stored and processed on information systems. We will do our best to protect your personally identifiable information by employing industry accepted safeguards to secure your information and endeavor to prevent unauthorized access.
Children Under 13. Katabat does not market to and does not knowingly collect any Personal Information from or about a child under the age of 13 without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete that data from our systems.

Your Choices

We believe you should have the right to choose how we manage the information you provide to us and how we communicate with you. You have the following choices:

Access and Correction

We know the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through this website. We will provide you (whether you are a consumer or a customer) with access to personally-identifiable information you provide through this website for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through this website.
If you wish to access information that you have submitted through this website or to request the correction of any inaccurate information you have submitted through this website, please use the mechanisms provided by the website or please contact our privacy official by mail at the address above, by email at privacy@katabat.com or by telephone at (765)751-7000.

The access and correction provisions of this online privacy policy only apply to personally identifiable information collected from you through this web website. Individuals that are interested in information about how to access and/or request the correction of personal information Katabat maintains about them for potential inclusion in information services or products, please contact our privacy official by mail at the address above, by email at privacy@katabat.com or by telephone at (765)751-7000.

MAKING A CCPA PRIVACY REQUEST

If You are a California resident, You may exercise Your rights under the CCPA by submitting a request to the Subscriber by following the Subscriber’s procedures outlined in the Subscriber’s privacy policy. You may also submit a request to Katabat by sending an email to: privacy@katabat.com. You may also contact Katabat as set forth in the section of this Privacy Policy entitled “Contacting Us” above.

Updates to the Privacy Policy

We may, at our sole discretion, update this Policy at any time and from time to time, by posting the amended Policy. The revised or amended Policy shall be effective upon posting. Any access to or use of the website following such update shall be deemed consent by you to such update. You are therefore encouraged to refer back to this page regularly. This Policy may not be otherwise amended without our written consent.

Text Message Policy

By providing your cell phone number, you have provided Katabat with consent to send you text messages in conjunction with the services you have requested.

Supported Carriers

This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. Carriers are not liable for delayed or undeliverable messages. Products & services are compatible with AT&T handsets.

November 22, 2024