Chief Customer Officer
Chief Customer Officer
Ray Peloso, Chief Customer Officer at Finvi, brings 25 years of diverse consumer lending experience, having held executive leadership roles at Royal Bank of Scotland, Capital One, Citibank, MBNA and Katabat. Ray’s prior expertise in consumer credit and lending underpins a clear vision and understanding of the challenges faced by our clients in today’s rapidly evolving digital economy.
January 5, 2022
Will Zombies Scare the Fed Out of Raising Interest Rates? A recent article in Bloomberg, headlined “Massive U.S. Debts Could...
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December 7, 2021
“The Window to Lift the Debt Limit is Narrowing.” The New York Times carries that headline on a story that...
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November 5, 2021
“Credit Card Debt Is Bad for More Than Just Your Finances.” That’s the headline from a recent New York Times...
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October 6, 2021
Never Mind the Nation’s Credit Rating? I think everyone in our industry winced when S&P downgraded the U.S. credit rating...
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September 14, 2021
“The Delta Variant Will Slow but Not Derail the Ongoing Economic Recovery.” That’s the optimistic, and I hope, accurate headline...
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August 4, 2021
Pandemic’s “Credit Card Debt Paydown Miracle” May be Ending. That’s the news from a recent CNBC report noting that while...
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July 6, 2021
Astonishing: GDP Predicted to be 7.4% This Year… But Won’t Last For Long. Nearly spilled my coffee when I saw...
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June 4, 2021
Which Way Inflation? For this month’s Roundup, I’m focusing on the economy. The reason for this is that whenever the...
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May 3, 2021
“Is the U.S. Student Loan Program Facing a $500 Billion Hole? One Banker Thinks So.” That’s the headline from a...
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April 23, 2021
Ok, now what? The world was coming to an end For those of us in the collections and ARM industries,...
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March 30, 2021
“Payment deferrals were a lifeline for millions during Covid. What happens when those end?” That’s the headline from a recent...
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March 9, 2021
The collections industry has faced two transformative challenges in the past 12 months; coping with the Covid crisis and now leaning into implementation of CFPB Reg F.
Combine those two drivers with an already underway technology transformation of debt collection and it seems clear that this is a highly consequential era for the structure of the industry.
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February 26, 2021
Wilmington, DE — February 25, 2021 — Katabat, a leading global supplier of debt management software solutions, announced that Matt Hofstra has joined...
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February 5, 2021
Tech Veteran Paul Quinn Joins Katabat as New CFO Wilmington, DE — February 4, 2021 — Katabat, a leading global...
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January 5, 2021
January 5, 2021, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies,...
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October 21, 2020
As citizens of the world, we know that 2020 will ultimately go down in history as a year of great significance. At Katabat, a business operating in the US, Europe, and Australia, we have been creating our own amazing story of change and transformation in the midst of these unprecedented times.
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August 21, 2020
Challenges The client needed a short-term strategy to provide assistance to mortgage customers who were originally approved for a deferral...
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August 5, 2020
August 5, 2020, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies,...
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January 17, 2020
With a new decade commencing, there is no shortage of retrospectives. I believe 2019 will be remembered as a critical...
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December 9, 2019
In November, Kyle Christensen and I had a lot of fun leading two TECHtalk roundtable discussions at CollectTech 2019 where...
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May 13, 2019
There is no doubt that last week’s publication of proposed rules by the Consumer Financial Protection Bureau (CFPB) likely marks...
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May 8, 2019
While I was writing about the CFPB Annual Report and Mike D’Andrade was writing about the CBALive and LendIt Fintech...
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April 17, 2019
Avoiding Risky Relationships by Filling in the Gaps This month the Federal Deposit Insurance Corporation (FDIC) published a financial institutions...
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April 2, 2019
In a recent whitepaper The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) have released their joint...
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January 25, 2018
Since I last wrote about Accenture’s report, titled “Financial Providers: Transforming Distribution Models for the Evolving Consumer,” I’ve been thinking...
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November 29, 2017
Collections Marketing Center (CMC) was founded by credit-lending and technology experts to revolutionize the customer’s experience. We started in collections...
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November 15, 2017
Early last month two seemingly unrelated events had a big impact on my thinking about the future of financial institutions....
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