The Long-Awaited CFPB Debt Collection Rule Changes—Bright Lines and Opportunity

There is no doubt that last week’s publication of proposed rules by the Consumer Financial Protection Bureau (CFPB) likely marks a long-needed tectonic shift for the debt collection industry including 1st and 3rd party debt collection agencies (DCAs). As such, it’s a bit premature to predict the many cascading effects that are likely to unfold … Read more

4 RMA Conference takeaways from Toronto

conference takeaways

I just returned from the 2018 Receivables Management Conference in Toronto.  Overall, it was a great conference — small and intimate, which drives good interactions and dialogue about client pain points and business needs now and in the future.  We met a lot of new prospective customers and also got to talk to existing clients … Read more

Auto Finance Trends: Lemons and Laws—Tech for Compliant, Efficient Auto Loan Debt Collection

Auto finance trends debt collection tech

This post is Part 2 of 2 on our examination of auto finance trends, performance and compliance. Read Part 1 here. While year-on-year delinquency rates are down overall, debt collection is still a fact of the auto finance industry. Subprime auto loans have higher delinquency rates, though not at a level that threatens the financial … Read more