October 25, 2018
I just spent four exhausting days at Money 20/20, where I was surrounded by 11,500+ attendees from 100 countries, 450+...
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May 29, 2018
This post is Part 2 of 2 on our examination of auto finance trends, performance and compliance. Read Part 1...
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May 22, 2018
If you’re fourteen years old, you’re probably rebelling against your parents, constantly on your iPhone, and Amazon Founder Jeff Bezos...
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May 15, 2018
In an increasingly mobile world, customers are more connected than ever. Nearly all consumers are highly digitally active across several...
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May 10, 2018
When your business receives a customer complaint, it is natural to feel defensive. However, keep in mind that most complaints...
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April 24, 2018
There’s a reason why Nordstrom has an excellent reputation for customer experience. The retailer has been listening to what customers...
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April 17, 2018
The term “gig economy” originated in early 2009 at the height of the financial crisis. It referred to people who...
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April 12, 2018
Data is the one thing that modern banks need to succeed. That’s what Matt McAllister, CEO of Fluid PR, Inc.,...
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March 27, 2018
In the Old West, a cowboy depended on his horse to help control huge herds of cattle that wanted to...
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March 15, 2018
The Consumer Bankers Association’s CBA LIVE 2018 conference was fantastic! There were so many great people, enlightening presentations, and reflective...
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March 13, 2018
Katabat today announced the launch of the company’s highly anticipated Two-Way SMS product. Reaching customers via the channels they prefer...
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