On-Demand Experience. Delivered.
Outpace your competition while delivering an exceptional customer experience. Katabat was founded by banking executives and technology experts specifically to offer innovative solutions and customer strategies for the 21st century.
Navigate Costs, Compliance, and Competition
Traditional platforms and tools are undergoing massive change marked by new players, better technology, and rapid innovation. And customers now expect a fast, easy on-demand experience. You have the opportunity to expand your customer base, but you need to navigate numerous regulatory compliance stakeholders while maintaining costs and service quality.
We know banking and lending. Katabat’s unique expertise means we understand the three biggest costs of retail banking: regulatory compliance, customer support, and implementing new technology.
We provide a cost-effective solution to these challenges with an easy-to-deploy managed service solution that brings together your entire CXM strategy on one platform, fully compliant.
Regulatory and Customer Service Needs. Solved.
With Katabat, our clients have reduced average handle time, improved customer satisfaction, and boosted agent productivity—all with modern, highly configurable analytics and decisioning. And, with our customer-facing portal, you can assure that your customers receive the same treatment online as they would with your agents.
Efficient, Cost-Effective Technology
Since all of our solutions are integrated in one platform, we support your evolving business needs while significantly decreasing internal costs and increasing efficiency. Our SaaS solutions are easy to deploy, freeing up your IT resources as you rely on Katabat to support your implementation.
“Refreshing working with a partner that is honest, passionate, and driven. Always growing, never stopping!”