Webinar: Navigating Hardship in Australia

Led by internationally recognised hardship expert David Grafton of Connected Analytics and Rob Davies of Katabat, this webinar provides valuable insight into key emerging hardship management issues including:

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Learn directly from internationally recognised hardship expert David Grafton of Connected Analytics about the following industry pain points:

  • Defining hardship as a credit lender in AUS or NZ
  • Tracking hardship notices across all forms of communication
  • Handling accounts during hardship review
  • Flagging consumers approved for hardship to the credit bureau
  • Addressing and justifying denial of hardship

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