Ease the Hardship… of Hardship Processes

An interactive webinar on 13 December, 2017 on the use of technology to enhance regulatory compliance.

Join us for a webinar:
Wednesday 13 December, 2017 at 12:00 PM AEST, 1:00PM AEDT, 10:00AM AWST.

Once a borrower gives notice of hardship, the National Credit Code mandates that dealing with their hardship is your problem. How is your organization managing that challenge? Australian lenders’ responses to hardship are limited by poor integration of data and decisioning and sorely deficient customer communications.

Join internationally-recognised hardship expert David Grafton, Director of Business Development at Connected Analytics, along with Rob Davies, Director of Business Development at Katabat for Australia and New Zealand, for a live and interactive webinar on 13 December 2017. They will address the use of technology to enhance regulatory compliance while disrupting the status quo of hardship strategies in Australia.

In this webinar, you'll learn how to:

  • Leverage technology to better manage the hardship process
  • Significantly improve the customer experience for borrowers in financial difficulty
  • Fine-tune your banking strategies