Your CXM Platform. Optimized. Modernized.
Transform operational efficiency while delivering an exceptional customer experience. Katabat™ helps enterprises manage their customer experience management strategies through a unified platform with sophisticated but intuitive strategy, workflow, and multichannel integration.
If, like many enterprises, your legacy systems suffer from subpar integration workarounds and functional gaps, we can help.
Integrated Visibility. Real Time.
Katabat’s fully integrated platform solves these challenges while protecting your data, minimizing vulnerability, and fostering regulatory compliance.
Role-based workflow and a 360-degree view into all communications, across all channels, fuels your on-demand customer experience—while simultaneously boosting productivity and streamlining operations.
Support Growth. Your Way.
We bring solutions and entrepreneurship to the table, and we have years of experience integrating into client technology environments. Our cloud-based managed service offerings are highly configurable allowing you to create and implement workflows and business rules to meet the needs of your changing business.
Like You. Customer Centric.
Our customer-centric solutions complement your existing infrastructure. Easily deployed as a SaaS-based platform, you can quickly leverage modernized capabilities to deliver a transformational customer experience that supports your growth and strategies.
"Providing our customers with consistent communication regarding their past due obligations through their preferred channel, allows us to maximize collections rates, reduce expense, and improve the customer experience."