Customer Servicing. Focus in.

Centralize and effectively manage account-servicing and customer interactions.

The Experience You Need

Get the integrated tools you need with Katabat™ Customer Servicing. Part of Katabat™ Unite customer marketing communications, Customer Servicing delivers a centralized platform to deliver all of your servicing activities.

Manage payments, communications, as well as agent and customer interaction. Maintain back-office processes, contacts, and data collection. Understand what drives revenue, and focus your efforts accordingly.

Understand, Act, Document

Drive your customer’s journey by segmenting based on scores, account statuses, open dates, and more. Then create targeted digital channel communications (email, SMS, letter) that drive better response.

Our self-service, mobile-responsive customer portal enables on-demand customer engagement. Your agents can closely manage and maintain customer interactions, account updates, and payments. Strategists have a clear 360-degree view of all activity and workflow, with a built-in audit trail.

Your Challenges, Solved.

Centralized platform to manage all servicing activity

Mobile responsive self-service customer portal

Fast to deploy, cost-effective solution

Live Chat integration from self-service portal

Solutions to Deliver an Outstanding Customer Experience, Everywhere

Check out the solutions that are right for your business across the Katabat portfolio.

Collections & Debt Management

Collections & Debt Management

Katabat™ Restore: Collect more dollars with an enterprise collections and recovery solution built for flexibility and compliance.
Learn More

Essential Workflows

Essential Workflows

Katabat™ Liberate: Streamline and automate critical operational processes and communications.
Learn More

Customer Marketing Communications

Customer Marketing Communications

Katabat™ Unite: Plan, execute, orchestrate and measure effective multi-channel marketing campaigns.
Learn More

Authenticity in the Millennial Economy

From the desk of our CEO, Ray Peloso

Authenticity in the Millennial Economy

From the desk of our CEO, Ray Peloso

One. Integrated Platform.

Witness our platform’s process-driven speed and transparency. Request a demo today!