Preparing for the Storm: Adopting a CFPB Rule-Change Timeline

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The Consumer Financial Protection Bureau (CFPB) is currently taking public comment on its proposed rule changes that would affect the Fair Debt Collection Practices Act (FDCPA). The comment period closes on August 19, which is right around the corner, but the new rules are not likely to take effect for another 18 to 24 months. … Read more

With Auto Loan Collections, the Motor is Running

debt collections

In the past five years, the percentage of auto loans with 90-day-plus delinquent balances – a situation that typically results in a repossession of the vehicle — increased by 77.7% to about $22.6 billion, according to a Finder.com analysis of the New York Federal Reserve’s most recent Household Debt and Credit Report. That’s bad news for … Read more

Automating Your Debt Collection Agency Management Can Eliminate Major Headaches

agency management

Many lenders and other organizations with substantive delinquency and recovery portfolios have chosen to outsource their debt collections efforts to third-party debt collection agencies (DCAs).  These relationships are normally managed manually, often from an Excel spreadsheet. Not surprisingly, this approach can be a nightmare in cases where the client uses dozens of debt collection agencies … Read more

Auto Finance Trends: Lemons and Laws—Tech for Compliant, Efficient Auto Loan Debt Collection

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This post is Part 2 of 2 on our examination of auto finance trends, performance and compliance. Read Part 1 here. While year-on-year delinquency rates are down overall, debt collection is still a fact of the auto finance industry. Subprime auto loans have higher delinquency rates, though not at a level that threatens the financial … Read more

Tech Trends Transforming Auto Finance Lending

Auto finance lending tech trends

Leaders in the auto finance industry gathered in Texas last week at the Auto Finance Performance and Compliance Summit. Previously called the Auto Finance Risk and Compliance Summit, the new focus on performance makes sense. There’s more to loan performance than risk avoidance: forward-thinking lenders can expand market share, reach previously underserved segments, and increase … Read more

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