Avoiding Machine-Learning Bias in Digital Collections Communications

machine learning bias

If you own an auto dealership, you’ll likely offer a college student the used but affordable compact sedan. You’ll offer the 30- and 40-somethings with growing families the SUV or minivan. And you might offer the early retiree his or her dream car, be that a sports car, motorcycle, or RV. As human beings, we use … Read more

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