Simplify and optimize customer touchpoints in both marketing and account servicing communications.
Right Message, Right Time, Automated
Marketing managers need to create and deliver effective multi-channel marketing campaigns. Customer experience managers need to integrate servicing and onboarding communications and delivery channels. Both need automation to ensure the best results and experience.
Part of Katabat™ Unite customer marketing communications, Katabat™ Campaign Management handles all of these requirements. Benefit from a single solution for multichannel campaign management and customer servicing communications.
Create, Orchestrate, Execute, Measure
Get end-to-end, multi-channel campaign management and execution, from creation through final measurement. Use multi-dimensional segmentation and customized collateral to effectively target and market to your customers. Real-time decisioning and analytics drive strategy so you can refine your campaigns over time.
Smart Customer Service Communications
Collect data to qualify your customers for additional products and services. Conduct customer satisfaction surveys. Onboard new customers. The possibilities are endless. Our smart solution automates communications, then lets you know how they were received. Email and SMS: Delivered, opened, opted-out? Let the data guide your strategies and next moves.
Your Challenges, Solved.
Centralized strategy, workflow, and multi-channel integration on a unified platform
Synchronized communications and personalized offers that resonate
Visibility into the customer journey, and the tools to influence the relationship
Power to create, orchestrate, execute, and measure effective campaigns