Katabat Collections System Chosen For Phillips & Cohen Associates’ Estate Management Portal

8 January 2014 –Katabat today announced that CredAgility, its collections and workflow management system, has been selected to power Phillips & Cohen Associates’ newly-launched Estate-Serve℠ portal for the UK. Phillips & Cohen Associates is the UK’s only dedicated probate recovery specialist and the UK arm of the industry’s only multinational probate recovery specialist.  Estate-Serve is the industry’s … Read more

Katabat (formerly CMC) Continues Global Expansion; Announces New Data Center Facilities in Australia

FOR IMMEDIATE RELEASE:  Sydney, Australia, 26 November 2013 — Katabat continues to expand the global reach of its CredAgility-based managed service, including the FlexCollect collections solution, announcing that its application solutions are now available locally to its Australian clients with the addition of two new data centers in Sydney and Brisbane. This growth is in response to … Read more

What is the Impact of Mobile on Our Customer Experience Management Efforts?

I saw it again the other day: another headline for a webinar screaming out “Understand the 5 implications for optimizing collections in a mobile world” or some such thing. As if, by merely “implementing mobile” (whatever they mean by that: is it text messaging? two-way text messaging, the latest hot fad? Two-way email? Web transactions … Read more

If You’re Not Going To Do It Well, It’s Better Not To Do Digital Collections At All

I’m pondering a dilemma: one bank posts a 1300% increase in their digital collections performance over a three month period while another posts such dismal results from their online payments site that they finally conclude “digital collections doesn’t work”. Since they’re both collecting from prime credit cardholders with roughly the same balances, both with nationwide … Read more

Katabat (formerly CMC) Releases Notes from European Industry Advisory Group Meeting

FOR IMMEDIATE RELEASE:  London, UK, 29 October 2013 – Katabat announces the results of its third annual European Industry Advisory Group, held recently in London. The meeting included representation of the largest global lenders in the UK and Ireland with attendees from the U.S. as well. The IAG was attended by an industry leading representative group … Read more

South African Business Leaders Acknowledge Need for Change in the Face of Increased Regulation, Growing Consumer Indebtedness and a Weakening Economy

Survey identifies delinquency trends and opportunity for improved customer experience management for customers in arrears. Johannesburg, 18 September 2013 – A recent survey completed by senior managers at South African financial services and retail companies highlights the need for a new and innovative response to the rocketing numbers of indebted consumers. Current economic conditions combined … Read more

Katabat (formerly CMC) Announces Third Annual European Industry Advisory Group Meeting to Discuss Best Practices for Consumer Debt Management

July 30 2013 – Katabat today announced that the annual meeting of its European Industry Advisory Group (IAG) will take place in London on September 26. Attended by senior managers who specialise in risk, collections, compliance, fraud and marketing, the IAG is a unique learning opportunity. Participants will hear how others are tackling similar issues … Read more