Katabat Awarded Better Business Bureau’s Torch Award for Ethics for Demonstrating Excellence and Integrity

Katabat is honored to be one of five local Delaware companies to be awarded with the Better Business Bureau (BBB) 2019 Torch Award for Ethics. According to the BBB official press release, the Torch Awards for Ethics ¨recognizes exemplary businesses that strive to go above and beyond in their dealings with customers, employees, vendors and … Read more

The Long-Awaited CFPB Debt Collection Rule Changes—Bright Lines and Opportunity

There is no doubt that last week’s publication of proposed rules by the Consumer Financial Protection Bureau (CFPB) likely marks a long-needed tectonic shift for the debt collection industry including 1st and 3rd party debt collection agencies (DCAs). As such, it’s a bit premature to predict the many cascading effects that are likely to unfold … Read more

McKinsey & Company Points the Way to Collections Digital Transformation

While I was writing about the CFPB Annual Report and Mike D’Andrade was writing about the CBALive and LendIt Fintech conferences, we were channeling the partners at McKinsey & Company, or maybe they were channeling us. Either way, all of us seem to agree on three things: An economic downturn is on the horizon. Consumers … Read more

Katabat Becomes Affiliate Member of International Trade Association

(MINNEAPOLIS, Minn., 04/30/2019) Katabat, located at112 S French St Ste 500, Wilmington, DE 19801, has become an affiliate member of ACA International, the Association of Credit and Collection Professionals. As an affiliate member, Katabat demonstrates its commitment to supplying quality goods and services to the credit and collection industry, as well as pledging to abide … Read more

CBALive and LendIt Fintech USA Recap

It’s been a busy couple of weeks in the world of finance, featuring two major conferences. April 1-3 marked the tenth annual conference of the Consumer Bankers Association (CBA), and the LendIt Fintech USA Conference took place April 8-9. We make it a point to attend both of these conferences each year. It gives us … Read more

FDIC Warns on Third-Party Technology Risk

Image by Markus Spiske for rawpixel.com

Avoiding Risky Relationships by Filling in the Gaps This month the Federal Deposit Insurance Corporation (FDIC) published a financial institutions letter detailing observations and concerns related to technology service provider contracts. In a nutshell, insufficient and unclear contract terms create risks for financial institutions. More specifically, the FDIC letter highlights concerns related to business continuity … Read more

CFPB Submits Annual Report: Confirms Our Views on Debt Collection Industry and the Role of Omnichannel Capabilities

debt collection trends

The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) have released their joint annual report on the Fair Debt Collection Practices Act (FDCPA). It’s something that debt collection industry stakeholders generally monitor for insight into industry trends. This year’s report confirms the clear trend of rising delinquencies. While still at historically low … Read more

Katabat Names Kelly Dickerson COO

kelly dickerson

Appointment reflects continued growth and success WILMINGTON, Del.—March 28, 2018—Katabat, a leading provider of debt management software for top global lenders, announced today that Kelly Dickerson has been appointed to the position of Chief Operating Officer. Dickerson joined Katabat in December 2017 as Head of Product Strategy. Citing the firm’s continued success and the continually … Read more

Effective File Monitoring: Undervalued Yet Critical

When choosing enterprise collections software (or any enterprise software for that matter), a live demo can help you make a thorough assessment before you purchase. It’s a good way to answer the many questions you likely have about features and ease of use. Other key factors like system security can be independently certified. However, back-office … Read more