Tag: two-way sms

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Time to Get the Message With Two-Way SMS

There’s a reason why Nordstrom has an excellent reputation for customer experience. The retailer has been listening to what customers...

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Artificial Intelligence: Breaking Down More AI Misconceptions

There is no doubt that artificial intelligence (AI) is transforming how we do business. AI holds much promise but is...

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The Talk at CBA LIVE: Thoughtful Expansion of Technology and Customer Communication!

The Consumer Bankers Association’s CBA LIVE 2018 conference was fantastic! There were so many great people, enlightening presentations, and reflective...

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Katabat Teams With LivePerson to Deliver B2C Two-Way SMS Messaging

Katabat today announced the launch of the company’s highly anticipated Two-Way SMS product. Reaching customers via the channels they prefer...

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Real Talk About Artificial Intelligence: Forrester Says Invest Now

I recently had the opportunity to attend a webinar hosted by LivePerson and featuring Forrester discussing artificial intelligence (AI). Forrester...

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Get Real… Customer Engagement with Two-Way SMS

A few days ago, the retail world was abuzz with news that Lowe’s has entered into an agreement with Apple....

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