Tag: omnichannel

Featured News Story

CFPB Submits Annual Report: Confirms Our Views on Debt Collection Industry and the Role of Omnichannel Capabilities

In a recent whitepaper The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) have released their joint...

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Featured News Story

Shift Your Focus to Succeed in Digital Onboarding

Cross-selling and upselling are important ways to build relationships with customers, but it needs to be individualized and done at...

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