Katabat has rolled out Katabat 8.2, with software updates that enhance the rich data exchange between our clients and our platform.
The 8.2 upgrades include:
- Introduction of Payment and Funding Account APIs that provide real-time payment views.
- Data Exchange enhancements that add configurability for additional client-defined fields to our standard import process.
- Ability to capture additional information for and expand Express Consent indicators to Authorized Contacts.
We developed the individual components of this release after listening to our clients share how they would like to interact with the Katabat platform. Obtaining client viewpoints is part of our continuous improvement process and helps drive customer-centric improvements to our industry-leading enterprise debt-collection software.
Katabat’s single, integrated solution, built upon a proven platform, provides clients with the power to control all their debt collections execution in one, unified strategy. The Katabat Restore solution is delivered securely for greater adaptability and flexibility to meet constantly changing business needs.
Our 2019 roadmap includes further enhancements to the agent and customer experience, improving the interaction between our clients’ business needs and consumer expectations. The focus will be on streamlining deployment; improving the segmentation functionality; and enhancing platform configuration. Additionally, we will focus on further integration of machine learning into our Digital Debt Collections suite of products.
We want to make it simple for our enterprise software customers to review offers and make payments on a highly secure, compliant, and flexible platform that has been developed by debt-collection and technology experts. We believe these enhancements, and others we’ve made in earlier releases, will allow our clients to seamlessly improve debt collections and account recovery with a better customer experience, all while reducing costs and compliance risk.
Kelly Dickerson is Head of Product Strategy for Katabat. Kelly’s experience in financial services spans operational and analytical roles at Capital One and Citizens Bank as well as Venture Capital with QED Investors.